Dispatcher

Dave Wright Nissan Subaru•Hiawatha, IA

About The Position

Dave Wright Nissan Subaru is hiring a Dispatcher. This role is suited to an experienced automotive technician looking to move into a different position and apply their automotive knowledge to technician dispatching and shop workflow. The Dispatcher manages dispatching and workflow, schedules appointments, completes repair paperwork, relays information to technicians, follows up on detailed tasks, and communicates with guests, management, and other departments to resolve problems. The role also collaborates with dealership departments to accomplish shared goals and may include other duties as required.

Requirements

  • Experienced technician.
  • Strong understanding of technician dispatching and shop workflow.
  • Outgoing and approachable personality.
  • Excellent communication skills.
  • Confident, strong problem solver.
  • Positive, upbeat energy.
  • Detail-oriented and organized.
  • Team-focused mindset.
  • Consistent and reliable.
  • Career-minded.
  • Valid driver’s license.

Responsibilities

  • Manage technician dispatching and shop workflow.
  • Schedule appointments.
  • Complete paperwork related to automotive repairs.
  • Relay pertinent information to technicians so they can complete work.
  • Follow up on detail-oriented tasks.
  • Communicate with guests, management, and other departments to solve problems.
  • Collaborate with other dealership departments to accomplish common goals.
  • Perform other duties as required.

Benefits

  • Paid vacation, PTO, and holidays.
  • Health, life, dental, and vision insurance.
  • Company-contributed 401(k).
  • Company stipend program.
  • Company Christmas party.
  • Three national holidays each month.
  • Company golf outing.
  • Appreciation for a job well done.
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