Dispatcher-H

GMS • Oklahoma City, OK

1d

About The Position

The Dispatcher directs and coordinates the ordering and delivery of materials to customers as part of day-to-day operations. The role promotes and follows corporate policies and manages the general use of equipment, trucks, delivery personnel, and materials. It directs activities involving delivery, warehousing, and facilities.

This position works primarily in a fast-paced office or operations environment, coordinating drivers, deliveries, service technicians, shipments, or transportation activities. It requires continuous communication, strong organization, and the ability to manage multiple priorities. The Dispatcher reports to the Operations Manager or head Dispatcher.

Requirements

• Strong Microsoft Office skills.
• Ability to perform basic math quickly and accurately.
• Ability to quickly read a road or geographical map and communicate directions.
• Organizational skills demonstrated in job performance.
• Demonstrated ability to follow instructions with limited guidance.
• At least 2 years of related work experience.

Responsibilities

• Maintain receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Comply with and enforce federal, state, and local warehousing, material-handling, and shipping requirements.
• Schedule and assign employees to meet warehouse and delivery requirements, and follow up on work results.
• Communicate with customers, drivers, vendors, and internal departments to provide updates and resolve issues.
• Respond promptly to schedule changes, delays, emergencies, and other operational challenges.
• Maintain accurate dispatch logs, delivery records, service documentation, and transportation reports.
• Ensure compliance with company policies, safety regulations, and applicable transportation requirements.
• Coordinate with personnel to ensure customer service meets an acceptable standard and generates positive feedback.
• Cooperate with the safety team and GMS Risk Management representatives to investigate and analyze potential hazards and enforce methods to reduce claim losses.

Benefits

• Medical, dental, vision, disability, and life insurance, subject to eligibility.
• Wellness benefits, subject to eligibility.
• 401(k) retirement plan, subject to eligibility.
• Employee stock purchase program, subject to eligibility.
• Paid holidays and vacation days, subject to eligibility.
• Professional growth opportunities.
• Development and training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed