Dispatcher-H

SRS Distribution Inc.•Oklahoma City, OK

About The Position

The Dispatcher directs and coordinates the ordering and delivery of materials to customers as part of day-to-day operations. The role promotes and adheres to corporate policies and manages the general use of equipment, trucks, delivery personnel, and materials. It directs activities involving delivery, warehousing, and facilities. The position primarily operates in a fast-paced office or operations environment, coordinating drivers, deliveries, service technicians, shipments, or transportation activities. It requires continuous communication, strong organizational skills, and the ability to manage multiple priorities. The Dispatcher reports to the Operations Manager or head Dispatcher. The listed job location is National Structure – Oklahoma City.

Requirements

  • Strong Microsoft Office skills.
  • Ability to perform basic math quickly and accurately.
  • Ability to read a road or geographical map quickly and accurately and communicate directions.
  • Organizational skills demonstrated in job performance.
  • Demonstrated ability to follow instructions with limited guidance.
  • At least 2 years of related work experience.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Maintain receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
  • Comply with federal, state, and local warehousing, material-handling, and shipping requirements, and enforce adherence to those requirements.
  • Schedule and assign employees to complete warehouse and delivery requirements, and follow up on work results.
  • Communicate with customers, drivers, vendors, and internal departments to provide updates and resolve issues.
  • Respond promptly to schedule changes, delays, emergencies, and other operational challenges.
  • Maintain accurate dispatch logs, delivery records, service documentation, and transportation reports.
  • Ensure compliance with company policies, safety regulations, and applicable transportation requirements.
  • Coordinate with personnel to ensure customer service meets an acceptable standard and generates positive feedback.
  • Cooperate with the safety team and GMS Risk Management representatives to investigate and analyze potential hazards, enforce methods, and reduce claim losses.

Benefits

  • Competitive weekly or bi-weekly pay.
  • Discretionary bonuses.
  • 401(k) with company match.
  • Employee Stock Purchase Plan.
  • Paid time off, including vacation, sick, volunteer, holidays, birthday, and floating time.
  • Medical, dental, and vision coverage.
  • Flexible spending accounts.
  • Company-paid life insurance and short-term disability.
  • Optional long-term disability and additional life insurance. Benefits are subject to eligibility.
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