Dispatcher-H

Gypsum Management and Supply•Oklahoma City, OK

3d•Onsite

About The Position

The Dispatcher directs and coordinates the ordering and delivery of materials to customers as part of day-to-day operations. The role promotes and follows corporate policies and oversees the general use of equipment, trucks, delivery personnel, and materials. It directs activities related to delivery, warehouse, and facilities operations. The Dispatcher works primarily in a fast-paced office or operations environment coordinating drivers, deliveries, service technicians, shipments, or transportation activities. The position involves continuous communication, organization, and management of multiple priorities. It reports to the Operations Manager or head Dispatcher.

Requirements

Strong Microsoft Office skills.
Ability to quickly and accurately perform basic math.
Ability to quickly read a road or geographical map and communicate directions.
Organizational skills demonstrated in job performance.
Demonstrated ability to follow instructions with limited guidance.
Minimum of 2 years of related work experience.

Nice To Haves

High school diploma or GED.

Responsibilities

Maintain receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing operational and personnel policies and procedures.
Ensure compliance with federal, state, and local warehousing, material handling, and shipping requirements.
Schedule and assign employees to meet warehouse and delivery requirements, and follow up on work results.
Communicate with customers, drivers, vendors, and internal departments to provide updates and resolve issues.
Respond promptly to schedule changes, delays, emergencies, and other operational challenges.
Maintain accurate dispatch logs, delivery records, service documentation, and transportation reports.
Ensure compliance with company policies, safety regulations, and applicable transportation requirements.
Coordinate with personnel to ensure customer service meets acceptable standards and generates positive feedback.
Cooperate with the safety team and GMS Risk Management representatives to investigate and analyze potential hazards and enforce methods to reduce claim losses.
Manage the general use of equipment, trucks, delivery personnel, and materials.