Dispatcher-H

SRS Distribution•Oklahoma City, OK

About The Position

The Dispatcher directs and coordinates the ordering and delivery of materials to customers in day-to-day operations. The role promotes and adheres to corporate policies and manages the general use of equipment, trucks, delivery personnel, and materials. It directs activities related to delivery, warehousing, and facilities. The Dispatcher reports to the Operations Manager or head Dispatcher and works primarily in a fast-paced office or operations environment coordinating drivers, deliveries, service technicians, shipments, or transportation activities. The position requires continuous communication, strong organizational skills, and the ability to manage multiple priorities.

Requirements

Strong Microsoft Office skills.
Ability to perform basic math skills quickly and accurately.
Ability to read a road or geographical map quickly and accurately and communicate directions.
Organizational skills demonstrated in job performance.
Demonstrated ability to follow instructions with limited guidance.
Minimum of 2 years of related work experience.

Nice To Haves

High school diploma or GED.

Responsibilities

Maintain receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Comply with federal, state, and local warehousing, material-handling, and shipping requirements and enforce adherence to those requirements.
Schedule and assign employees to meet warehouse and delivery requirements, and follow up on work results.
Communicate with customers, drivers, vendors, and internal departments to provide updates and resolve issues.
Respond promptly to schedule changes, delays, emergencies, and other operational challenges.
Maintain accurate dispatch logs, delivery records, service documentation, and transportation reports.
Ensure compliance with company policies, safety regulations, and applicable transportation requirements.
Coordinate with personnel to ensure customer service meets an acceptable standard and generates positive feedback.
Cooperate with the safety team and GMS Risk Management representatives in investigating and analyzing potential hazards, and enforce methods to reduce claim losses.

Benefits

Competitive weekly/bi-weekly pay
Discretionary bonuses
401(k) with company match
Employee Stock Purchase Plan
Paid time off, including vacation, sick, volunteer, holidays, birthday, and floating time
Medical insurance
Dental insurance
Vision insurance
Flexible spending accounts
Company-paid life insurance
Company-paid short-term disability
Optional long-term disability
Additional life insurance