Dispatcher

EWC Team LLC•Broadview, IL
•$18 - $21•Onsite

About The Position

Windy City Transportation is seeking an organized and dependable Dispatcher to support its limousine and bus operations. As a central point of contact, the Dispatcher coordinates drivers and vehicles to provide reliable service for the company’s clientele. The role involves managing trip schedules, responding to real-time challenges, and communicating clearly with drivers, customers, and staff. This is a permanent, full-time, onsite position in Broadview, Illinois, reporting to the Dispatch Manager. The schedule is a second shift consisting of Thursday through Sunday, with 10.5-hour shifts. Compensation is $18–$21 per hour. Training is provided, and the company describes opportunities for growth.

Requirements

  • Strong geographical knowledge and comfort using GPS and navigation tools.
  • Excellent communication and interpersonal skills.
  • Ability to problem-solve quickly and remain calm under pressure.
  • High attention to detail and strong organizational skills.
  • Proficiency with Santa Cruz dispatch software, or ability to learn quickly, and office technology.
  • Team-oriented, dependable, and committed to delivering exceptional service.
  • Availability to work second shift Thursday through Sunday, with 10.5-hour shifts.

Nice To Haves

  • Prior experience in dispatch, transportation, or logistics; preferred but not required.

Responsibilities

  • Assign and dispatch drivers for limousine and bus trips.
  • Monitor vehicle locations and driver status in real time.
  • Provide drivers with clear instructions and ongoing support.
  • Communicate trip updates and changes to customers and staff.
  • Manage scheduling adjustments and resolve service issues as they arise.
  • Maintain accurate dispatch logs, records, and reports.
  • Coordinate with maintenance to help ensure vehicles remain in top condition.
  • Ensure compliance with company policies and transportation regulations.

Benefits

  • Health benefits and paid time off available after the probationary period.
  • 401(k) with company match.
  • Paid training and ongoing support.
  • Growth potential within the company.
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