Dispatcher

Dave Wright Nissan Subaru•Hiawatha, IA

About The Position

Dave Wright Nissan Subaru is hiring a Dispatcher for an immediate opening. The role is suited to an experienced automotive technician interested in moving into a different position and applying automotive knowledge to managing technician dispatching and shop workflow. The Dispatcher schedules appointments, completes automotive repair paperwork, relays relevant information to technicians, follows up on detail-oriented tasks, and communicates with guests, management, and other departments to resolve problems. The role also collaborates with dealership departments to accomplish shared goals and includes other duties as required. The company describes its core values as solving problems, working as one team, doing what it says, continuous growth, and commitment. It highlights its family ownership and operation, its 2026 Time Dealer of the Year award, and having been named among the “Best Dealerships to Work For” 13 times.

Requirements

  • Experienced technician.
  • Strong understanding of technician dispatching and shop workflow.
  • Outgoing and approachable personality.
  • Excellent communication skills.
  • Confident, strong problem solver.
  • Positive, upbeat energy.
  • Detail-oriented and organized.
  • Team-focused mindset.
  • Consistent and reliable.
  • Career-minded.
  • Valid driver’s license.

Responsibilities

  • Manage technician dispatching and shop workflow.
  • Schedule appointments.
  • Complete paperwork related to automotive repairs.
  • Relay pertinent information to technicians so they can complete work.
  • Follow up on detail-oriented tasks.
  • Communicate with guests, management, and other departments to solve problems.
  • Collaborate with other dealership departments to accomplish common goals.
  • Perform other duties as required.

Benefits

  • Paid vacation, PTO, and holidays.
  • Health, life, dental, and vision insurance.
  • Company-contributed 401(k).
  • Company stipend program.
  • Company Christmas party.
  • Three national holidays each month.
  • Company golf outing.
  • Appreciation for a job well done.
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