Dispatcher - 1st Shift

Fresh Express•Harrisburg, PA

About The Position

The Dispatcher allocates and ships confirmed daily orders while maintaining continuous communication with supervision, transportation, production, and customer service so changes, updates, and product waits are captured. The role requires multitasking in a fast-paced, time-sensitive environment and the ability to work a modified shift schedule when and where necessary. The employee may work in cold and wet conditions and must follow company food-safety, quality-assurance, safety, and security requirements.

Requirements

Basic computer skills.
Ability to multitask in a fast-paced, constantly changing environment.
Team-oriented approach and good interpersonal and communication skills.
Ability to work six consecutive days, nights, weekends, and overtime as necessary.
Ability to work in a cold (32 to 36 degrees F) and wet environment.
Must be able to use or learn to use the equipment and tools required for the job.
Must be able to perform job functions safely, follow instructions, and meet company performance standards.
Must be able to work scheduled and assigned times and required overtime.
Must participate in company orientation and training and wear required body protection.
Must follow appropriate lift/carry and push/pull material procedures and remain aware of surroundings.
Must complete required food-safety training, including applicable GMP, HACCP, facility security, visitor policy, mandatory safety training, and VOICE requirements.
One to two years of office experience.
High school diploma or GED.

Nice To Haves

Bilingual English/Spanish.
AS400, Microsoft Office, and inventory experience.
PRMS experience.
Some college; preferred but not required.

Responsibilities

Manage eight- and nine-day product, including transferring product in the system.
Prepare temperature recorders and sheets for all loads.
Allocate and pick print orders.
Prepare document folders for each load.
Prepare shipping queries and transportation schedules for supervisors and the yard jockey.
Complete daily sign-out sheets.
Process damaged and shelf-life cases for inventory accuracy.
Make inventory transactions needed to keep physical inventory aligned with system inventory.
Verify order completion using the truck check-in option in PRMS.
Receive and address driver calls about retentions and transportation issues.
Transact ship confirmation for daily orders and manifest orders as required.
Prepare product-wait information for production and shipping departments.
Issue Bills of Lading to drivers and verify reefer temperature, fuel level, seal number, and trailer number at departure.
Ensure required documentation is completed for all outbound loads.
Monitor the assignment queue for product allocation and assign picking and loading tasks.
Monitor the Yard Management System for trailer availability and make necessary transactions.
Follow sealing procedures in accordance with the Transportation Manual.
Complete other duties as assigned.
Understand the Food Safety Statement, complete required training, perform work in accordance with training, and demonstrate competency with applicable quality-assurance, safety, and security policies.
Request additional or refresher training when needed to perform responsibilities effectively.