Dispatcher Split Shift

Dattco•Bristol, CT
•Onsite

About The Position

DATTCO is hiring a full-time Dispatcher for its School Bus location in Bristol, Connecticut. The dispatcher schedules drivers and dispatches fixed-route service and charters, assists drivers with directions and customer itineraries, answers routine calls from drivers and customers, and handles clerical, filing, and reporting duties. The role involves daily use of Outlook, Excel, and the Microsoft 365 suite, as well as mapping and scheduling programs such as MapPoint and Google Maps. The split-shift schedule is expected to be approximately 5:00 a.m.–9:00 a.m. and 12:45 p.m.–4:45 p.m., with flexibility required to accommodate school half-days and other business needs.

Requirements

  • High school diploma or equivalent.
  • Strong oral and written communication skills.
  • Ability to work well in a fast-paced environment.
  • Ability to work a flexible split shift based on business needs, including mornings and afternoons and adjustments for school half-days.

Nice To Haves

  • CDL Class B with P and S endorsements.
  • At least 2 years of experience in the transportation industry.
  • At least 2 years of customer service experience.

Responsibilities

  • Schedule drivers and effectively dispatch fixed-route service and charters.
  • Assist drivers with directions and customer itineraries.
  • Answer routine phone calls from drivers and customers.
  • Perform clerical, filing, and reporting duties.
  • Use Outlook, Excel, and the Microsoft 365 suite daily.
  • Use mapping and scheduling programs such as MapPoint and Google Maps daily.
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