Dispatcher

Air Services Heating, Cooling, Plumbing & Electrical•Springfield, MO

27d•$17 - $19

About The Position

Air Services is a family-oriented company with a small-business feel and the growth and stability of a large business. The Dispatcher receives and prioritizes emergency and non-emergency calls, monitors field technicians and their schedules, arranges client appointments, and enters call and client information into the computer system. The position is scheduled Monday through Friday from 8:30 a.m. to 5:30 p.m., with a one-hour lunch break. Weekend availability is required, and some weekend and evening work will be required. Pay is $17.00–$19.00 per hour, with the advertised rate of up to $19.00 per hour after training, paid weekly, and potential performance bonuses. Candidates must complete the company’s screening process, including assessments, interviews, background checks, and drug screens; physicals may apply where applicable.

Requirements

Strong attention to detail.
Conscientious and a team player.
Honesty, integrity, quality craftsmanship, and a good attitude.
Successfully complete the company’s screening process, including assessments, interviews, background checks, and drug screens; physicals may apply where applicable.

Nice To Haves

Previous dispatcher experience is preferred.

Responsibilities

Receive emergency and non-emergency calls and record significant information as necessary.
Prioritize calls according to importance and urgency.
Monitor field technicians to effectively prioritize their schedules and use of time.
Schedule client appointments using the appropriate technician/call guidelines.
Enter data into the computer system to track calls and client information.