Dispatcher

Janel Group • Houston, TX

21d • Onsite

About The Position

Janel Group is seeking a highly organized and detail-oriented Dispatcher to join its team in Houston, Texas. The Dispatcher coordinates and schedules the timely and efficient dispatch of vehicles, personnel, or equipment to meet operational needs. The position is based in an office and works closely with drivers, field personnel, and other departments to ensure effective coordination and service delivery. This is a day-shift position with a stated pay range of $22.00–$25.00.

Requirements

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to multitask and work efficiently under pressure.
• Proficiency with computers and dispatch software.
• Excellent problem-solving and decision-making abilities.
• Ability to work flexible hours, including nights, weekends, or holidays as needed.

Nice To Haves

• Additional education or certifications.
• Previous experience in dispatching, logistics, or a related field.

Responsibilities

• Receive and process incoming requests for service or deliveries.
• Schedule and dispatch vehicles, drivers, or personnel based on priority and availability.
• Communicate with drivers and field personnel to monitor progress and resolve issues.
• Update and maintain accurate records of dispatch activities and service logs.
• Coordinate with other departments to ensure smooth operations and timely service delivery.
• Respond promptly to emergencies or unexpected schedule changes.
• Use dispatch software and communication tools effectively.
• Provide professional customer service by addressing inquiries and concerns.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED