Dispatcher

Snowshoe Mountain • Snowshoe, WV

32d • Onsite

About The Position

Flex Year Round Work, Play, Get Paid, and Enjoy the Perks! This is a Flex Position Flex position for 9-11 months per year; you can use your off months to travel or visit friends and family! Adventure Awaits: Explore the stunning Snowshoe Mountain and enjoy all the outdoor activities it has to offer while you work. Make Connections: Meet guests and employees from across the country and around the world and provide them with exceptional hospitality that makes Snowshoe their home away from home.

Requirements

• Intermediate computer knowledge is required
• Complete a passing score on the Central Station Operator Course Level One within six months of hire date.

Nice To Haves

• High School Diploma or GED Preferred

Responsibilities

• Answer and direct phone calls; maintain up-to-date contact directories
• Dispatch emergency situations to appropriate departments promptly
• Maintain current knowledge of resort operations; communicate professionally via radio and phone
• Keep accurate records of radio units, phone systems, and resort personnel
• Assist departments by paging or radioing staff as needed
• Ensure confidentiality of all customer and employee information
• Monitor weather alerts via online tools and Thor-Guard system; communicate updates
• Log phone issues and report to IT help desk
• Maintain accurate database forms and system entries
• Operate and monitor CCTV systems; report suspicious activity
• Secure the Dispatch Office and monitor alarm/access control systems
• Attend training sessions to stay current on protocols and technology
• Comply with all regulations and uphold resort standards
• Support team operations and assist with additional tasks as needed

Benefits

• Medical Benefits – Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 30% off Snowshoe food & beverage locations (excludes alcohol)
• 30% off soft goods like clothes
• 15% off hard goods like skis at Snowshoe owned retail locations.
• Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED