Dispatcher

Kemps•Cedarburg, WI

About The Position

Kemps is seeking a Dispatcher to expedite cooler and load-out activities, ensuring finished products are loaded correctly and meet customer order and delivery requirements. The Dispatcher also receives incoming finished goods and makes inventory adjustments through the JDE system.

Requirements

  • Associate degree in Business or Distribution plus 1–2 years of experience in warehousing, dispatch, or transportation, or 3–4 years of experience in warehousing, dispatch, or transportation.
  • Working knowledge of general business concepts and practices, especially as they relate to the dairy business.
  • Familiarity with fundamental mechanical concepts and practices, with an emphasis on dairy industry production practices, processes, and equipment.
  • Ability to demonstrate professional oral and written communication skills.
  • Efficient computer skills in Excel and Word, including internal software applications.

Responsibilities

  • Coordinate cooler load-out activity, ensuring customer orders are loaded in sequence to meet order requirements.
  • Print and assemble picking slips in loading sequence for cooler employees; prepare ship/confirm documents and process picking documents. May select and assign customer or branch orders by truck or route.
  • Provide delivery drivers and cooler employees with loading procedures and load diagrams to ensure finished products are loaded accurately.
  • Enter or change internal or external orders in the JDE system so all product sales leaving the cooler are recorded on a computerized load-out ticket.
  • Coordinate with distribution to resolve customer complaints, special deliveries, and order adjustments.
  • May assist cooler leads in directing spotters or yard employees to move trucks or trailers to expedite unloading and loading and meet delivery schedules.
  • May receive incoming finished goods and enter items into the JDE system to support timely, accurate inventory counts and minimize shortages and out-of-stocks.
  • May enter inventory adjustments, including dumps, out-of-code product, and reprocessed milk, to ensure inventory is properly reflected.
  • May perform JDE file maintenance, including new product setup, sequencing, and obsoleting discontinued products.
  • Perform other responsibilities as determined by business needs.
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