Dispatcher Part-Time Weekends

Lab Express•Eads, TN

9h•Onsite

About The Position

Laboratory Express is a fast-growing medical logistics provider that coordinates vendor operations and time-critical transportation services. The Dispatcher coordinates orders, flight schedules, and dispatch routes while communicating with customers, vendors, and operations personnel to support smooth operations. The weekly schedule is Saturday and Sunday evenings, with remote options available after training. Dispatchers work in a climate-controlled call center environment and may need to cover evenings, weekends, or holidays as part of 24/7 operations.

Requirements

High school diploma or equivalent.
Strong computer skills, including Microsoft Office and web-based dispatching tools.
Excellent communication skills and ability to multitask in a fast-paced environment.
High attention to detail and strong organizational skills.
Ability to remain calm, patient, and solution-focused under pressure.
Reliable, responsible, and committed to professional conduct.
Ability to manage multiple software platforms simultaneously.

Nice To Haves

Prior experience in dispatching, logistics, transportation, or customer service.

Responsibilities

Receive, schedule, and dispatch orders to vendors according to service expectations.
Monitor vendor activity, track route progress, and update status information in company systems.
Provide real-time support to field operations through phone, computer, and app communications.
Communicate delivery updates, delays, or issues to customers, team members, and leadership.
Maintain accurate records of orders, routes, and delivery documentation.
Resolve route challenges by rerouting or reallocating drivers as needed.
Complete daily, weekly, or customer-specific reporting.
Maintain a professional and positive customer service experience in all communications.