Dispatcher

Beacon Mobility • Batavia, IL

19d

About The Position

SCR Medical Transportation LLC Dispatchers communicate route information to drivers and ensure they have the resources needed to succeed during their tours of duty. They log calls, answer questions by retrieving information from the appropriate departments, and supervise field units’ routes to prioritize and organize schedules. SCR provides ADA Paratransit transportation to mobility-challenged individuals, with the goal of delivering reliable, safe, clean, and comfortable transportation.

Requirements

• One year of transportation and dispatch experience.
• High school diploma.

Responsibilities

• Schedule and dispatch drivers, vehicles, or equipment to appropriate locations based on predetermined schedules, customer requests, or immediate needs.
• Relay work orders and other messages to and from drivers and driving assistants.
• Contact employees by telephone, two-way radio, or text message.
• Work with supervisors or customers to resolve problems and requests for services or equipment.
• Prepare daily work schedules.
• Prepare work orders for crews or receive work orders from work crews.
• Facilitate communications within company-assigned territories.
• Maintain and organize work requests, customer requests, completed work requests, charges, service expenses, inventory records, and other information.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED