Dispatcher

Waste Connections•Bailey, CO

21d•Onsite

About The Position

Mountain View Waste, a Waste Connections company, is hiring a Dispatcher in Bailey, Colorado. The Dispatcher monitors workflow and dispatches drivers, serving as a central point of coordination for operations. The role works with other departments to address customer concerns, coordinates work throughout the day, assists drivers with pickup or delivery questions, and interacts with customers in a fast-paced, high-call-volume environment. The position pays $21.00 per hour and is scheduled from 6:00 a.m. to 3:30 p.m.

Requirements

Be detail-oriented and well organized.
Ability to read, write, comprehend, and communicate in English.
Proficiency with Microsoft Word and Excel.

Nice To Haves

Two years of experience in dispatching or logistics.

Responsibilities

Work with other departments to resolve customer disputes and become proficient in proprietary operational systems.
Analyze and resolve customer inquiries involving missed pickups, misplaced containers, and property damage.
Assist drivers when a pickup or delivery is in question before service.
Schedule and dispatch work to employees and departments throughout the day.
Use software applications, including Microsoft Word and Excel.
Deliver customer service in a manner that promotes goodwill and interact with customers daily.
Work in a fast-paced, cooperative, high-call-volume environment and solicit sales of new or additional services.