Dispatcher

Bosco's Automotive, Inc. • Enfield, CT

34d • $18 - $22

About The Position

Bosco’s Automotive is hiring a reliable and organized Wrecker Dispatcher to join its towing department in Enfield, Connecticut. This fast-paced position requires strong communication skills, good judgment, and the ability to manage multiple calls and drivers at the same time.

Requirements

• Be dependable and punctual.
• Have strong phone and communication skills.
• Be comfortable working with computers.
• Be able to stay calm and organized in a busy environment.
• Be able to multitask and make quick decisions.

Nice To Haves

• Previous dispatching, towing, automotive, or customer service experience is preferred.

Responsibilities

• Answer incoming towing and roadside assistance calls.
• Dispatch drivers and assign calls efficiently.
• Coordinate police, accident, roadside, and private towing calls.
• Communicate with customers, drivers, police departments, and staff.
• Enter and maintain accurate call and vehicle information.
• Monitor active calls and keep drivers updated.
• Provide professional customer service.

Benefits

• 401(k)
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed