DKS3 - ECCL - Dispatcher - Eccles Express

Eccles Express • Lenexa, KS

21h

About The Position

Eccles Express is seeking a dependable, organized, and motivated Dispatcher to join its operations team in Lenexa / Olathe, Kansas. The Dispatcher helps keep daily delivery operations running smoothly by coordinating drivers, monitoring routes, resolving delivery issues, and communicating with leadership. The role suits someone who can work in a fast-paced environment, think on their feet, take ownership, communicate clearly, hold people accountable, and support teamwork and attention to detail.

Requirements

• Strong communication and problem-solving skills.
• Excellent organization and time-management abilities.
• Ability to multitask in a fast-paced environment.
• Comfort using computers, smartphones, and basic software.
• Ability to remain calm and make decisions under pressure.
• Reliable attendance and a strong work ethic.

Nice To Haves

• Previous dispatch, logistics, transportation, or leadership experience.

Responsibilities

• Coordinate daily driver dispatch and route assignments.
• Monitor drivers throughout their routes and provide support when needed.
• Communicate with drivers about delays, route issues, and customer concerns.
• Track route progress and help ensure drivers stay on schedule.
• Assist with call-outs, attendance issues, and last-minute staffing adjustments.
• Monitor driver performance and reinforce safety and delivery standards.
• Communicate operational updates to management.
• Help resolve delivery challenges and escalate issues when necessary.
• Ensure drivers follow company policies and Amazon delivery requirements.

Benefits

• Competitive hourly pay.
• Opportunities for advancement.
• Supportive team environment.
• Opportunities to grow within a growing delivery operation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed