Dispatcher

TNT Crane & Rigging • Birmingham, AL

15d • Onsite

About The Position

The Dispatcher receives incoming calls from external and internal customers and records job details on the daily schedule, including the required crane size, assigned operator and/or rigger, requested arrival date and time, estimated job duration, customer and invoicing information, directions and location, job description, and any special rigging requirements.

The Dispatcher completes job tickets with the assigned job date and arrival time; crane size for invoicing; billing method; customer and on-site contact details; load weight, lift height, and reach; special rigging; job description and location directions; assigned operator; and estimated job length. The Dispatcher posts the next day’s job tickets in the break room, coordinates with the on-call person when scheduling is nearly full or there are concerns about overlapping assignments, staffing, or equipment, and reviews scheduled and forthcoming work with the on-call person at the end of the shift. The role also requires reading and interpreting manufacturers’ load charts to determine whether an assigned crane can perform a lift.

Requirements

• High school diploma or GED.
• 3–7 years of industrial dispatching or scheduling duties.
• 3–7 years of crane operations and proper rigging techniques.

Nice To Haves

• College degree preferred.
• Mechanical skills preferred.
• Analytical skills preferred.

Responsibilities

• Receive incoming calls from external and internal customers.
• Record job requirements and customer, scheduling, location, contact, and invoicing details on the daily schedule.
• Complete job tickets with assignment, crane, billing, customer, lift, rigging, location, operator, and estimated-duration information.
• Post job tickets in the break room for the following day’s assignments.
• Coordinate with the on-call person when the schedule is nearly full or when there are concerns about overlapping job times, manpower, or equipment.
• Review scheduled assignments and forthcoming job tasks with the on-call person at the end of the shift.
• Read and interpret manufacturers’ load charts to determine whether an assigned crane can perform a lift.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED