Dispatcher
About The Position
Power Dry is hiring a Dispatcher to help keep its emergency water and mold removal operations running smoothly. The Dispatcher is the main point of contact between customers and field teams, scheduling service calls efficiently and coordinating communication with care. The role involves route coordination, communication between technicians and customers, and daily administrative support so crews can deliver quality service. Training takes place in the office. After training, there is an opportunity to work from home one day per week; a work-from-home option is also available after a 90-day trial period. This is a full-time, in-office position based in Lenexa, Kansas, with multiple shifts available. The schedule will be confirmed during the interview, and flexibility to work weekdays and weekends is required. Pay is $18 per hour. A background check is required.
Requirements
- Highly organized and detail-oriented.
- Self-starter with strong motivation and high energy.
- Excellent communication and customer service skills.
- Able to work under pressure and prioritize tasks effectively.
- Comfortable multitasking in a fast-paced environment.
- Flexible to work both weekdays and weekends.
- Able to complete a required background check.
Responsibilities
- Answer phones and collect customer information.
- Plan routes and coordinate schedules.
- Manage drivers and vehicles in the crew fleet.
- Complete various administrative tasks.
- Support communication between customers and field technicians.
Benefits
- Health insurance, including long- and short-term disability, with options to add vision and dental.
- 401(k) with company matching.
- Paid time off and holidays.
- Bi-weekly compensation.
- Tools and supplies provided.
- Advancement potential.
- Work-from-home option available after a 90-day trial period; opportunity to work from home one day per week after training.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
