Dispatcher

Universal Logistics Holdings•Warren, MI

23d

About The Position

Universal Logistics is hiring a Dispatcher to support transportation and logistics operations. The role coordinates drivers and contractors, manages freight flow, plans delivery routes, communicates with terminal operations and customers, and maintains operating procedures and reports. The position requires strong communication, computer, problem-solving, organizational, and multitasking skills. Logistics knowledge or experience is preferred but not required. Universal describes itself as a growing logistics provider and offers hands-on training and opportunities for career development and upward progression.

Requirements

Effective verbal and written communication skills.
Strong computer skills, including knowledge of Microsoft Office.
Problem-solving and analytical skills, with strong attention to detail.
Excellent multitasking and organizational skills.
A competitive and career-oriented mindset.
Desire to provide customers with excellence in service.

Nice To Haves

Logistics knowledge or experience is preferred, but not required.

Responsibilities

Coordinate contractor and driver activities.
Manage inbound and outbound freight flow.
Plan and implement delivery routes for drivers.
Communicate with terminal operations personnel to connect terminal and corporate operations.
Manage internal operating procedures.
Process multiple calls simultaneously from internal and external customers.
Own communication regarding changes that affect internal and external customers.
Prepare reports on production, quality, timeliness, staffing, maintenance, and discrepancies.
Perform other tasks delegated by the customer and/or Corporate Dispatch team.