Dispatcher

EquipmentShare • Detroit, MI

27d • Onsite

About The Position

EquipmentShare is hiring a Dispatcher for its rental facility in Detroit, Michigan. The Dispatcher coordinates customer equipment dispatch requests and changes, works with the sales team and other departments, and schedules drivers to pick up and deliver equipment. The role also monitors driver hours and availability to ensure delivery responsibilities are covered. The schedule is Monday through Friday, 7:00 a.m. to 5:00 p.m., with overtime pay after 40 hours worked.

Requirements

• Effective oral and written communication skills with internal and external partners.
• Proficiency with spreadsheets and email tools, and comfort learning new technology.
• Excellent organizational, time-management, and multitasking skills.
• Ability to work with all levels of personnel within the organization.
• Strong technical aptitude and understanding of construction equipment and the rental industry.
• A valid driver’s license.
• A high school diploma.

Nice To Haves

• At least 1–2 years of general dispatch experience in the construction or manufacturing industry is highly desired.
• A trade school certificate is preferred.

Responsibilities

• Maintain a high level of customer service with all customers.
• Coordinate and initiate customer dispatch requests and changes with the sales team and other departments.
• Manage final dispatch responsibilities, including scheduling drivers to pick up and deliver equipment to and from customers.
• Monitor drivers’ hours and schedules to determine availability for delivery responsibilities.

Benefits

• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous paid time off and paid holidays.
• 401(k) with company match.
• Tool and boot reimbursements, depending on the role.
• Gym membership stipend and wellness programs.
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.
• Monthly family dinner night.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED