Dispatcher/office clerk

Pro-Access Solutions • Stockton, CA

9h • Onsite

About The Position

We are seeking a professional and skilled Dispatcher/Office Clerk to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task. Eager to learn outside of their normal tasks for potential growth. A fast-paced professional with strong tempo excels at managing high-volume tasks, keeping a steady rhythm under pressure, and matching operational speed with accuracy.

Requirements

• High school diploma/GED
• Previous experience as a Dispatcher or in a similar position
• Excellent typing and data entry skills
• Understanding of best practices and procedures for emergency response situations
• Strong verbal and written communication skills
• Highly organized with the ability to multitask and prioritize projects
• Ability to work well under pressure

Responsibilities

• Receive inbound emergency and non-emergency calls
• Collect and document information from callers
• Prioritize calls according to the level of urgency
• Transmit information to the appropriate person or department
• Direct response units to appropriate location
• Monitor status of the response team
• Contacting customers on service rendered
• Data Entry
• Account receivables/collections

Benefits

• Health insurance
• Vision insurance
• 401(k) matching
• Company parties
• Dental insurance
• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED