Clerk/Dispatcher STT

The Virgin Islands Water & Power Authority

10d

About The Position

Under general supervision, the Clerk Dispatcher performs general clerical duties and operates radio and telephone equipment. Because the Authority serves the public 24 hours per day, employees in this class are expected to work overtime as conditions demand and may be required to accept overtime on short notice during emergency or unusual conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High school diploma or equivalent, with courses in commercial subjects.
• Five years of clerical experience with a private or public utility firm, or three years of experience as a dispatcher.
• Good knowledge of office procedures, especially those of the assigned office.
• Good knowledge of English, spelling, and arithmetic.
• Knowledge of methods and equipment used in data entry and computer utilization.
• Ability to plan work and carry it through to completion without close supervision.
• Ability to maintain effective working relationships with the general public.
• Ability to use adding machines, copy machines, and computer terminals.
• Ability to make arithmetic computations and communicate clearly and concisely, orally and in writing.
• Ability to review documents to verify the completeness and accuracy of information.

Responsibilities

• Assist engineering staff with daily clerical work, including typing correspondence from provided information, records, or reports and maintaining records and correspondence files.
• Compute employees’ total time worked, post it to the master timesheet, and route it to the payroll department.
• Prepare accident reports and other required department reports.
• Conduct work order schedules and process work orders.
• Assist with customer issues, complaints, and other concerns related to work order installation and cost estimates.
• Occasionally operate a two-way radio.
• Occasionally perform field assignments.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED