Senior Cashier STT

The Virgin Islands Water & Power Authority

About The Position

The Senior Cashier performs advanced duties involving cash and check payments and balances cash drawers against receipts. The position assists junior cashier staff, resolves most questions and problems, and refers the most complex issues to higher levels. It may also assist with orienting, training, assigning, and checking the work of lower-level customer accounts employees. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • High school diploma or equivalent, including or supplemented by courses in commercial subjects.
  • Seven years of progressively responsible experience in public contact work with a utility company, including five years collecting and accounting for large sums of money.
  • Thorough knowledge of regulations, practices, and procedures applicable to revenue collection and deposits.
  • Ability to meet the character and reputation standards of a bonding company.
  • Ability to maintain records of cash received and prepare routine reports on transactions.
  • Considerable knowledge of standard office practices and procedures.
  • Some knowledge of data-entry methods and computer use.
  • Ability to plan work and complete it without close supervision.
  • Ability to plan, assign, and supervise the work of a small number of subordinate clerical employees.
  • Ability to use adding machines, copy machines, and computer terminals.
  • Ability to review documents for completeness and accuracy.
  • Ability to deal effectively with people contacted during work.
  • Skill in counting money and recording transactions quickly and accurately.
  • Skill in operating adding machines and other mechanical office aids.

Responsibilities

  • Receive cash payments for deposits, service fees, bills, invoices, and other fees, in partial or full payment.
  • Operate a cash register, enter amounts paid, and make change as needed.
  • Receive and verify check payments for accuracy of payment details, signature, and written and numerical amounts.
  • Accept and record mail payments and payments placed in the overnight depository.
  • Clear the cash register at the end of the day, total stubs and receipts, count cash and checks, and verify register balances.
  • Prepare deposit slips and daily cash summaries, and prepare collected cash for pickup.
  • Assist the supervisor in reconciling daily cash collections with payment stubs.
  • Reconcile cash-posting differences and bank discrepancies; correct errors or document discrepancies for adjustment.
  • Compile summaries of cash receipts and reconcile them with cash deposits.
  • Accept responsibility for cash shortages and refer non-routine problems to the supervisor.
  • Resolve routine questions and problems and refer the most complex issues to higher levels.
  • Serve as a resource to junior cashiers resolving complex problems and issues.
  • May assist with orienting, training, assigning, and checking the work of lower-level customer accounts employees.
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