Dispatch Operations Specialist

ScottsMiracle-Gro • Waverly, VA

3d • Onsite

About The Position

Scotts Miracle-Gro is hiring a Dispatch Operations Specialist to join its team in Waverly, Virginia. The role coordinates freight for Scotts and Growing Media to support efficient operations and timely deliveries. It also handles freight-rate negotiations, compliance records and paperwork, orders and bills of lading, delivery scheduling, and coordination with customers, carriers, production staff, and other plants. The specialist cross-trains to provide coverage for general office functions and completes special projects and other office duties as requested.

The posted hourly pay range is $21.60–$29.20, paid weekly. Actual pay may depend on skills, qualifications, experience, and geographical location.

Requirements

• High school diploma.
• Two years of experience in a traffic- or freight-related field.
• Previous experience dispatching trucks.
• Microsoft Office and computer skills.
• Strong leadership and communication skills.
• Ability to manage multiple priorities with a strong customer-service orientation.
• Prior negotiation experience.
• Knowledge of state, local, and federal DOT regulations.
• Knowledge of office procedures.

Responsibilities

• Coordinate Scotts and Growing Media freight to maximize efficiency and ensure timely deliveries.
• Negotiate freight rates with contract carriers.
• Maintain and process records and paperwork to ensure private fleet and contract carriers comply with state, federal, and local regulations.
• Confirm and/or process orders and bills of lading.
• Advise customers on delivery scheduling and order problems.
• Develop production schedules in conjunction with the Production Supervisor.
• Coordinate shipments with production personnel and other Growing Media plants.
• Respond to inquiries from customers, truck drivers, and corporate personnel.
• Cross-train and provide coverage for general office duties, including scale operation, accounts payable, production entry, and inventory posting.
• Perform special projects and other office duties as requested.

Benefits

• Medical, dental, vision, and life insurance benefits available within a month of the start date.
• Holidays, vacation, and sick time benefits available within a month of the start date.
• Healthcare navigation, advocacy, and support.
• 401(k) company match up to 7.5%, with immediate participation and vesting.
• Ability to purchase company stock at a 15% discount from market value.
• $600 annual wellness reimbursement program.
• Up to $30,000 to help cover fertility treatment, adoption, or surrogacy costs.
• Up to 18 weeks of time away to support a growing family.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED