Dispatch & Fleet Coordinator - Bilingual Spanish

Shared Services Group Inc•Hollywood, FL

44d•$50,000 - $55,000

About The Position

Certerra is seeking a highly organized, solutions-driven Dispatch & Fleet Coordinator to manage the scheduling and deployment of construction material testing technicians and the day-to-day coordination of their field vehicle fleet. This role is crucial to the operational backbone of the field services division, ensuring technicians are dispatched to the correct sites on time with properly maintained vehicles. The position operates in a fast-paced environment within a collaborative team that includes directors, project managers, field technicians, and outside vendors.

Requirements

2+ years of dispatch, scheduling, or operations coordination experience.
Fluent in both English and Spanish required.
Strong command of multi-person, multi-site scheduling logistics.
Excellent verbal and written communication skills; able to manage competing priorities and urgent field situations calmly and decisively.
Proficiency with scheduling software, fleet management tools, spreadsheets, and work order systems.

Nice To Haves

Construction industry preferred.
Bilingual (English & Spanish) preferred.

Responsibilities

Coordinate daily and weekly field schedules for a team of materials testing technicians across multiple active project sites.
Receive and process service requests from project managers, contractors, and clients; assign technicians based on availability, certification, location, and scope.
Monitor real-time job progress, adjust schedules and relocate technicians/inspectors in response to delays, cancellations, or urgent requests.
Coordinate equipment availability and consumable supplies as part of dispatch activities.
Maintain accurate dispatch logs.
Assist administrative department on creating same-day work orders for technicians.
Actively communicate with admin staff and field technicians to ensure report deliveries and closing out of work orders.
Communicate job site requirements, access instructions, and safety protocols to technicians before deployment.
Proactively notify clients of any schedule changes or delays.
Monitor fleet availability and proactively swap vehicles to prevent scheduling disruptions when a truck is down for maintenance or repair.
Coordinate all scheduled and unscheduled maintenance of company vehicles.
Track and manage vehicle registration, insurance documentation across the entire fleet.
Serve as the first point of contact for breakdowns and roadside issues.