Disaster Workforce Engagement Program Manager - Anchorage, AK
About The Position
The Disaster Workforce Engagement Program Manager guides, leads, and supports trained volunteer teams delivering comfort and care during disasters. The role builds, sustains, and energizes the volunteer workforce through established engagement processes and collaboration with volunteer services staff, helping communities prepare to respond to disasters. The position supports volunteer-led disaster cycle services in an assigned geographic area, including engaging community partners and supporting local preparedness, response, and recovery. The role may involve travel and requires deployment to disaster relief operations outside the assigned region at least once a year. Employees must meet training and physical capacity requirements for deployment. Chapter-based employees work daily in their assigned geographic area; regional employees work daily within their region. The role is not eligible for relocation assistance.
Requirements
- Bachelor's degree or an equivalent combination of education and related experience.
- At least 5 years of related experience building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
- Current valid driver's license and good driving record.
- Ability to coordinate staff and volunteer activities.
- Excellent interpersonal, verbal, and written communication skills.
- Demonstrated ability to collaborate with diverse groups and individuals representative of community demographics, manage multiple priorities, facilitate, solve problems, market, lead, and manage partnerships.
- Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
- Ability to work outside regular duty hours, including nights and weekends.
- Must meet disaster deployment training and physical capacity requirements.
- Chapter-based employees are expected to work daily in their assigned geographic area; regional employees are expected to work daily within their region.
Nice To Haves
- Strong organizational skills and attention to detail.
- Experience supporting and engaging volunteers.
- Background in program development.
- Flexibility and adaptability in a dynamic environment.
Responsibilities
- Facilitate and support a diverse volunteer team implementing volunteer-led disaster cycle services programming.
- Help ensure services are delivered rapidly, accessibly, and equitably, including culturally and linguistically appropriate support for clients and frontline communities.
- Support implementation of specific disaster cycle services program activities or functions within an assigned geographic area.
- Engage disaster volunteers who represent the communities they serve, culturally and linguistically.
- Support local efforts to prepare and mobilize communities and engage partners before, during, and after disasters and emergencies.
- Implement plans to meet assigned targets for volunteer engagement and volunteer-led Disaster Action Team responses to local home fires, or support assigned function tasks.
- Serve as a local point of contact for partners and communities and work with local organizations and leaders to support frontline communities and community resilience.
- Participate in regional disaster response operations after completing required training.
- Coordinate staff and volunteer activities.
- Travel and deploy to disaster operations outside the assigned region, including at least once annually, subject to stated allowances for personal circumstances and local response activity.
Benefits
- Competitive compensation and benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
