Disaster Workforce Engagement Program Manager - Anchorage, AK

Military Spouse Corporate Career Network•Anchorage, AK

6d•Onsite

About The Position

The Disaster Workforce Engagement Program Manager guides, leads, and supports teams of trained volunteers who provide comfort and care during disasters. The role builds, sustains, and energizes the volunteer workforce, supporting continuous volunteer engagement through established processes and collaboration with volunteer services staff. The manager helps ensure volunteers are prepared to respond to disasters in the communities they serve. The position supports volunteer-led disaster cycle services and helps deliver services rapidly, accessibly, and equitably, including culturally and linguistically appropriate support for clients and frontline communities. It may involve implementing specific program activities or functions within an assigned geographic area; building mission capacity by engaging volunteers representative of their communities; supporting community preparedness and partner engagement; and meeting assigned targets for volunteer engagement and volunteer-led Disaster Action Team responses to local home fires. The manager serves as a local point of contact for community partners, participates in disaster response operations after completing training requirements, and may be required to deploy outside the assigned region at least once a year. Travel may be required. Employees must meet deployment training and physical capacity requirements. Chapter-based employees work daily in their assigned geographic area; regional employees work daily within their region. Work outside regular duty hours, including nights and weekends, may be required.

Requirements

Bachelor’s degree, or an equivalent combination of education and related experience.
At least 5 years of related experience building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
Current valid driver’s license and good driving record.
Ability to coordinate staff and volunteer activities.
Excellent interpersonal, verbal, and written communication skills.
Demonstrated ability to collaborate with diverse groups and individuals representative of the community’s demographics.
Ability to manage multiple priorities, facilitate, solve problems, and support marketing, leadership, and partnership management.
Intermediate proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
Ability to work outside regular duty hours, including nights and weekends.
For disaster services positions, ability to deploy to disaster operations outside the assigned region and meet required training and physical capacity requirements.
For chapter-based positions, ability to work daily in the assigned geographic area; for regional positions, ability to work daily within the region’s geographic area.

Nice To Haves

Strong organizational skills and attention to detail.
Experience supporting and engaging volunteers.
Background in program development.
Flexibility and adaptability in a dynamic environment.

Responsibilities

Facilitate and support a diverse volunteer team implementing volunteer-led disaster cycle services programming.
Help ensure disaster cycle services are delivered rapidly, accessibly, equitably, and in culturally and linguistically appropriate ways to meet clients’ urgent disaster-caused needs, with a focus on frontline communities.
Assist with implementation of specific disaster cycle services program activities or functions within an assigned geographic area.
Engage disaster volunteers, who are the primary workforce, and build capacity with volunteers representative of the communities they serve.
Support local efforts to prepare and mobilize communities and engage partners before, during, and after disasters and emergencies.
Implement plans to meet assigned targets for volunteer engagement and volunteer-led Disaster Action Team responses to local home fires, or support specific functional tasks within the assigned geographic area.
Serve as the local point of contact for partners and communities, including local organizations and leaders supporting frontline communities and community resiliency.
Participate in regional disaster response operations after completing training requirements.
Deploy to disaster relief operations outside the assigned region at least once a year.