Home Care Operations Director

BAYADA Home Health Care•Wyomissing, PA

7h•Onsite

About The Position

BAYADA Home Health Care is seeking an experienced healthcare leader to direct its pediatric home care office in Wyomissing, Pennsylvania. The Director guides office operations, develops a high-performing team, and supports continued growth while helping children and families receive exceptional care at home. The role combines leadership and business development with a mission-driven approach focused on compassionate, excellent, and reliable care. The Director oversees daily operations, budgeting, planning, recruiting, staffing, and fiscal performance. They recruit, coach, and support employees, promote professional development and accountability, monitor care quality and client satisfaction, and ensure regulatory compliance. The position also builds relationships with referral sources and community partners, identifies business opportunities, and fosters a collaborative, service-focused team aligned with BAYADA’s values. BAYADA offers leadership and growth opportunities, meaningful work supporting children and families, a collaborative culture, and comprehensive benefits. The organization describes itself as a national provider with the values and culture of a family-owned business.

Requirements

Bachelor’s degree required.
At least two years of verifiable supervisory or management experience.
Demonstrated success achieving goals, managing operations, and taking on increasing responsibility.
Strong leadership, recruiting, employee relations, and team development skills.
Experience managing budgets, monitoring business performance, and growing an office or service line.
Excellent communication, organizational, and relationship-building skills, including community networking and outreach.
A growth-oriented mindset and interest in continued professional development.

Nice To Haves

Healthcare experience is a plus.

Responsibilities

Oversee daily office operations, including budgeting, planning, recruiting, staffing, and fiscal performance.
Recruit, coach, and support employees while promoting professional development, training, and accountability.
Monitor service quality and client satisfaction and ensure regulatory compliance and that services meet the needs of children and their families.
Build relationships with referral sources and community partners, identify new business opportunities, and strengthen the office’s presence in the pediatric home care community.
Foster a collaborative, service-focused team that reflects BAYADA’s values of compassion, excellence, and reliability.
Manage office operations and support continued growth.