Director, Transformation & Performance Management

RJW Logistics Group•Romeoville, IL

2d•Hybrid

About The Position

The Director, Transformation & Performance Management leads RJW’s highest-priority strategic initiatives, enterprise performance-management system, and operational change adoption across the Logistics network. Reporting to the VP Planning & Performance Management, the Director translates executive priorities into initiatives that are implemented, adopted, and measured, including major operating-process changes and deployments of automation, robotics, and AI. The role leads two direct reports and works with executive leadership, Operations, Technology, and Finance. Success is measured by financial and service benefits realized against approved business cases, timely delivery of initiative milestones, sustained process adoption 90 days after go-live, and the proportion of the network operating on the performance-management system. The role is hybrid, with regular presence at RJW facilities and headquarters. Remote and onsite time varies with initiative demands. The position requires time in warehouses, yards, docks, and other operational environments, and some travel between company locations.

Requirements

Bachelor’s degree required.
8–10+ years of experience leading strategic, transformational, or operational improvement initiatives.
At least 3 years of people-leadership experience.
Track record of initiatives that were built, deployed, and sustained, rather than only recommended.
Strong analytical and problem-structuring skills, including the ability to take an undefined problem and drive it to a decision.
Financial fluency sufficient to build and defend business cases to executive and board audiences.
Executive presence and excellent written and verbal communication skills, with credibility in operational and boardroom settings.
Ability to lead through influence across functions where outcomes depend on others.
Working knowledge of applying automation, advanced analytics, and AI in operating environments, including recognizing when they introduce risk rather than value.
Familiarity with warehousing, logistics, transportation, or supply chain is required.

Nice To Haves

Bachelor’s degree concentration in Business, Engineering, Supply Chain, Analytics, Economics, or Finance.
Advanced degree.
Experience leading an automation, robotics, WMS/WES, or comparable technology deployment from evaluation through go-live.
Experience in warehousing, logistics, transportation, or a broader 3PL environment.
Experience with Lean, Six Sigma, A3 thinking, or other structured continuous-improvement methods.

Responsibilities

Lead enterprise initiatives from problem framing and business-case development through implementation and benefits tracking.
Partner with executive leadership to select, prioritize, and sequence initiatives against company goals; report status, risks, and realized benefits to the executive team monthly.
Frame open-ended business problems into recommendations with defined scope, cost, benefits, and decision points.
Own the enterprise performance-management system, including KPI definitions, scorecards, review cadence, and escalation-to-root-cause processes, through a direct report.
Extend the performance-management system to all sites and standardize it as a repeatable program.
Own change adoption through a direct report, including SOP currency, training design, cutover and parallel-run readiness, and post-go-live adoption measurement.
Ensure initiatives meet adoption targets before closure and correct course when they do not.
Lead evaluation and deployment of technology solutions, from opportunity assessment and business case through vendor selection, solution design, go-live, and post-implementation ROI review, in partnership with Technology, Operations, and Finance.
Identify opportunities for AI and advanced analytics to create measurable operational value and lead pilots.
Prepare strategic-planning and board-level materials for the executive team.
Lead, coach, and develop direct reports, including goal setting, documentation, and mid-year and annual reviews.