Director - Performance Transformation
About The Position
As a Director in Guidehouse’s Healthcare Performance Transformation Practice’s Provider Optimization group, this role drives profitable growth by delivering clinical and strategic performance solutions to hospitals and health systems. The Director leads the design, development, and implementation of integrated clinical effectiveness and system operations optimization programs, and manages programs with multiple workstreams to keep delivery aligned with timelines, scope, and budget. In partnership with clients and Guidehouse specialty areas, the role delivers measurable outcomes and generates revenue across performance improvement, supply chain, workforce productivity, non-labor productivity, clinical operations, shared services, and revenue management. The Director participates in and helps direct nationwide business development and relationship management for Guidehouse Healthcare clients requiring optimization, and contributes to the development of leading-edge consulting in the performance improvement service line. The position combines leveraging and delivering high-level consulting services for the Guidehouse Healthcare Provider Practice with practice and account leadership. Responsibilities include developing practice-wide methodologies, building client relationships, identifying industry issues and responses, supporting alliances, assuring engagement delivery, mentoring staff, and providing visible leadership. The Director also leads consulting project statements of work and plans, writes proposals, presents to client executives, and facilitates, advises, and persuades key decision makers and influencers.
Requirements
- Bachelor’s degree.
- 10+ years of experience in clinical operations, performance improvement, labor optimization, physician services, or related areas focused in a provider setting.
- 5+ years delivering programs in a consulting environment, driving complex, multifaceted, multisite application or operational change and improvement programs with annual budgets of $10 million or more and 30+ resources.
- Demonstrated sales success leading consulting services business development pursuits, with a track record of achieving sales generation goals of $1.5 million in new and add-on business.
- Flexible, positive, clear interpersonal and communication skills, with the ability to facilitate information exchange across Guidehouse and provider client organizations, including hospital executives, physicians, and professional and ancillary staff.
- Ability and willingness to travel as needed.
Nice To Haves
- Master’s degree.
- Health consulting experience.
- Preference for candidates within 50 miles of a Guidehouse office.
Responsibilities
- Deliver industry expertise and management consulting services in support of client engagements in the Healthcare Practice.
- Design, develop, and implement integrated clinical effectiveness and system operations optimization programs.
- Manage programs with multiple workstreams, ensuring delivery aligns with timelines, scope, and budget.
- Deliver measurable client outcomes and generate revenue across performance improvement, supply chain, workforce productivity, non-labor productivity, clinical operations, shared services, and revenue management.
- Participate in and help direct nationwide business development and relationship management activities for healthcare clients requiring optimization.
- Develop practice-wide methodologies for individual account strategies and client plans.
- Establish account management relationships with key client decision makers.
- Identify key industry issues and develop a practice response.
- Assist in developing industry alliances and relationships within vertical markets.
- Provide delivery assurance support for engagements with targeted clients.
- Mentor Guidehouse staff on account assignments.
- Provide visible leadership within the account and the practice.
- Lead consulting project statements of work and project plans, write proposals, present to client executives, and facilitate, advise, and persuade key decision makers and influencers.
Benefits
- Medical, prescription, dental, and vision insurance.
- Personal and family sick time and company-paid holidays.
- Position may be eligible for a discretionary variable incentive bonus.
- Parental leave and adoption assistance.
- 401(k) retirement plan.
- Basic life and supplemental life insurance.
- Health Savings Account and dental/vision and dependent care Flexible Spending Accounts.
- Short-term and long-term disability.
- Student loan paydown.
- Tuition reimbursement, personal development, and learning opportunities.
- Skills development and certifications.
- Employee referral program.
- Corporate-sponsored events and community outreach.
- Emergency back-up childcare program.
- Mobility stipend.
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What This Job Offers
Job Type
Full-time
Career Level
Director
