Director, IT Transformation

Office Depot • Boca Raton, FL

3d • $130,000 - $180,000

About The Position

The Director, IT Transformation will lead the end-to-end digital and technology modernization of the office products distribution business. The role will assess the existing technology stack and develop and execute a multi-year roadmap that supports business goals, including frictionless B2B engagement, real-time supply chain visibility, personalized local service at global scale, and measurable productivity gains.

The leader will modernize legacy systems and processes, including ERP, warehouse management, transportation management, order management, CRM, and customer portals. The position will guide migration from on-premises systems to cloud-native modular architectures, improve end-to-end visibility across drivers, sellers, and customer service, and support supply chain measurement of on-time delivery and commercial functionality at the point of sale.

The role will advance digital customer and operational experiences, including omnichannel e-commerce, returns, AI-powered product recommendations, real-time pricing and inventory, and customer ROI dashboards. It will develop a 2027 roadmap for the ODP Business Solutions e-commerce site and support market pilots in Atlanta, Dallas, and Phoenix with dashboard and scorecard visibility. The Director will partner with business units to drive adoption, support the pricing team’s Pros tool upgrade, and make technology decisions that reduce the technology stack while improving speed, functionality, and user and customer experience.

The ODP Group operates through ODP Business Solutions and Office Depot, providing products, services, and technology solutions through a B2B distribution platform and omnichannel presence, including supply chain and distribution operations, sales professionals, online channels, and Office Depot and OfficeMax retail stores. Coworkers are expected to support a safe and healthy work environment by working safely and addressing potential hazards or concerns.

Requirements

• 7+ years in a leadership role.
• 5+ years leading enterprise-wide digital or IT transformations in distribution, wholesale, logistics, supply chain, or B2B retail industries.
• Experience leading transformations in relevant industries; office products, industrial supplies, and foodservice distribution are highly preferred.
• Proven track record delivering complex programs, including ERP implementations, cloud migration, e-commerce platforms, WMS/TMS upgrades, and data/analytics modernization.
• Strong understanding of B2B distribution challenges, including multichannel order management, inventory optimization, last-mile delivery, pricing complexity, customer segmentation, and supply chain resilience.
• Bachelor’s or master’s degree in Computer Science, Information Systems, Business, or a related field.
• Exceptional communication and influence skills, including the ability to translate technology strategy into business value for nontechnical leaders.
• Results-oriented approach, bias for action, and ability to thrive in fast-paced, matrixed environments.
• Ability to challenge respectfully and help drive business success.

Nice To Haves

• MBA or another advanced degree.
• PMP, ITIL, Lean Six Sigma, AWS/Azure, or similar certifications.
• Deep knowledge of distribution-specific technologies such as Pros Pricing, Salesforce.com, Blue Yonder, SAP EWM, HighJump, or similar.
• Familiarity with emerging distribution technologies, including AI/ML for demand sensing, blockchain for traceability, IoT for warehouse or asset tracking, and RPA for order processing.

Responsibilities

• Assess the technology stack, including its cost, usage, and interconnectedness, and define and lead a multi-year IT transformation roadmap aligned with business goals.
• Prioritize and lead modernization initiatives across ERP, warehouse management systems (WMS), transportation management systems (TMS), order management, CRM, and customer portals.
• Lead migration from legacy on-premises systems to cloud-native, modular architectures.
• Implement integrated platforms to provide end-to-end visibility across drivers, sellers, and customer service.
• Support the supply chain team in measuring on-time delivery and enabling commercial functionality at the point of sale.
• Enable frictionless B2B customer experiences, including omnichannel e-commerce, system-enabled returns, AI-powered product recommendations, real-time pricing and inventory, and customer ROI dashboards.
• Develop a 2027 roadmap for the new ODP Business Solutions e-commerce site.
• Partner with sales, supply chain, finance, and customer service teams to drive adoption of new tools and processes.
• Enable the success of local market pilots in Atlanta, Dallas, and Phoenix through dashboard and scorecard visibility.
• Support the pricing team in upgrading and enabling the Pros tool to align with future-state processes.
• Oversee technology decisions to reduce the technology stack while increasing speed, functionality, and user and customer experience.
• Support a safe and healthy work environment by working safely and addressing potential hazards or concerns.

Benefits

• 401(k)
• Competitive salaries
• Benefits package
• Opportunities to move and grow within the organization
• May be eligible to participate in an incentive program, subject to the Incentive Plan terms and conditions

What This Job Offers

• Job Type: Full-time
• Career Level: Director