Director, IT Transformation

Office Depot•Boca Raton, FL

About The Position

The Director, IT Transformation will lead the end-to-end digital and technology modernization of an office products distribution business. The role will transform legacy systems, processes, and capabilities into a modern, scalable, customer-centric digital platform that supports B2B engagement, supply chain visibility, personalized service, and productivity gains. The position calls for experience in large-scale IT and digital transformations in wholesale distribution, logistics, supply chain, or B2B retail/wholesale, particularly in ERP modernization, e-commerce, data-driven operations, and cloud migration. The role will develop a multi-year IT transformation roadmap aligned with business goals, assess the technology stack, and prioritize modernization across ERP, warehouse management, transportation management, order management, customer portals, CRM, and cloud architecture. It will support end-to-end operational visibility and supply-chain measurement, improve digital customer experiences, and develop a 2027 e-commerce roadmap for the ODP Business Solutions team. The Director will partner with sales, supply chain, finance, and customer service to drive adoption of new tools and processes, including enabling local-market pilots in Atlanta, Dallas, and Phoenix with dashboards and scorecards. The role also supports the pricing team’s Pros tool upgrade and helps reduce the technology stack while improving speed, functionality, user experience, and customer experience. The ODP Group operates through ODP Business Solutions and Office Depot, providing products, services, and technology solutions through a B2B distribution platform and omnichannel presence. The company states that coworkers are expected to support its operational safety culture by working safely and addressing potential hazards or concerns.

Requirements

7+ years in a leadership role.
5+ years leading enterprise-wide digital or IT transformations in distribution, wholesale, logistics, supply chain, or B2B retail industries.
Proven track record delivering complex programs involving ERP implementations, cloud migration, e-commerce platforms, WMS/TMS upgrades, and data/analytics modernization.
Strong understanding of B2B distribution challenges, including multi-channel order management, inventory optimization, last-mile delivery, pricing complexity, customer segmentation, and supply chain resilience.
Bachelor's or master's degree in Computer Science, Information Systems, Business, or a related field.
Exceptional communication and influence skills, including the ability to translate technology strategy into business value for non-technical leaders.
Results-oriented, action-focused approach and ability to thrive in fast-paced, matrixed environments.
Ability to challenge respectfully and help drive business success.

Nice To Haves

Experience in office products, industrial supplies, foodservice distribution, or similar industries is highly preferred.
MBA or another advanced degree.
PMP, ITIL, Lean Six Sigma, AWS/Azure, or similar certifications.
Deep knowledge of distribution-specific technologies such as Pros Pricing, Salesforce.com, Blue Yonder, SAP EWM, HighJump, or similar.
Familiarity with AI/ML for demand sensing, blockchain for traceability, IoT for warehouse or asset tracking, or RPA for order processing.

Responsibilities

Develop and lead a multi-year IT transformation roadmap aligned with business goals.
Assess the technology stack, including its cost, usage, and interconnectedness.
Prioritize initiatives across ERP, warehouse management systems (WMS), transportation management systems (TMS), order management, and customer portals.
Modernize core systems and architecture, including CRM for customer service and sellers.
Lead migration from legacy on-premises systems to cloud-native, modular architectures.
Implement integrated platforms that provide end-to-end visibility across drivers, sellers, and customer service.
Support the supply chain team in measuring on-time delivery and enabling commercial functionality at the point of sale.
Enable frictionless B2B experiences through omnichannel e-commerce, system-enabled returns, AI-powered product recommendations, real-time pricing and inventory, and customer ROI dashboards.
Develop a 2027 roadmap for the new e-commerce site for the ODP Business Solutions team.
Partner with sales, supply chain, finance, and customer service to drive adoption of new tools and processes.
Enable local-market pilots in Atlanta, Dallas, and Phoenix with dashboard and scorecard visibility.
Support the pricing team in upgrading and enabling the Pros tool to match future-state processes.
Make technology decisions that reduce the technology stack while improving speed, functionality, and user and customer experience.
Support the company's operational safety culture by working safely and addressing potential hazards or concerns.