Rural Health Performance & Transformation Manager

Deloitte•San Diego, CA
•$128,000 - $252,500

About The Position

The Rural Health Performance & Transformation Manager works at the intersection of healthcare policy, program requirements, data, and operations. The role helps clients turn complex information into actionable insights and implement and monitor healthcare transformation initiatives. The ideal candidate has experience with state or federal healthcare programs, performance reporting and evaluation, policy implementation, and data-informed program management, working across policy, operations, and analytics teams. Experience with Medicaid, Medicare, CMS initiatives, rural health, or other publicly funded healthcare programs is particularly relevant. The manager leads healthcare analytics, performance reporting, evaluation, and program implementation workstreams, oversees supporting team members, and collaborates with project leaders and stakeholders to develop recommendations, implementation plans, and executive-level materials. The position is part of Deloitte’s Government & Public Services practice and Operations Transformation offering, which supports government clients through operational solutions, operating models, business-led technology support, and process optimization.

Requirements

  • Bachelor’s degree in Health Administration, Public Health, Public Policy, Health Policy, Economics, Business, Data Analytics, or a related field.
  • At least 7 years of experience in healthcare program implementation, health policy, healthcare analytics, program evaluation, performance management, healthcare operations, or a related field.
  • Legally authorized to work in the United States without employer sponsorship, now or at any time in the future.
  • Ability to work independently and collaborate as part of a team.
  • Effective written and verbal communication skills.
  • Meticulous attention to detail and quality of work product.
  • Ability to build and sustain professional relationships.
  • Ability to lead projects or workstreams.
  • Ability to manage and prioritize multiple tasks in a fast-paced, dynamic environment.
  • Strong interpersonal skills and professional demeanor.
  • Ability to meet deadlines.
  • Ability to provide clear mentorship and guidance to others.

Nice To Haves

  • Demonstrated experience using healthcare data, performance measures, policy requirements, and program information to develop insights, recommendations, and programmatic actions.
  • Experience supporting performance measurement, program reporting, monitoring and evaluation, or data-driven program management.
  • Experience working with Medicaid, Medicare, CMS programs, state healthcare initiatives, healthcare delivery organizations, or other publicly funded healthcare programs.
  • Understanding of healthcare utilization, quality, access, outcomes, provider, population, or program performance data.
  • Experience translating policy, regulatory, funding, or program requirements into operational or reporting processes.

Responsibilities

  • Lead and oversee use of healthcare program, provider, population, utilization, quality, access, and performance data to identify trends, gaps, risks, and opportunities for improvement.
  • Design and support program performance measurement and reporting, including KPIs, measures, dashboards, and reporting frameworks for monitoring implementation and outcomes.
  • Help state and healthcare clients interpret and operationalize federal and state program requirements, including CMS program, funding initiative, performance measure, and reporting requirements.
  • Evaluate program implementation and performance, synthesize quantitative and qualitative information, assess progress, identify barriers, and recommend corrective actions or program improvements.
  • Translate complex analytical findings and policy requirements into actionable recommendations for program leaders, policymakers, and healthcare stakeholders.
  • Support development and implementation of program policies, operating processes, governance structures, and performance management approaches.
  • Analyze healthcare utilization, access, service delivery, provider capacity, and population-level trends to inform program strategy and intervention targeting.
  • Work with clients and subject matter specialists to define data requirements, reporting processes, measures, and evaluation approaches.
  • Manage day-to-day delivery of healthcare analytics, performance reporting, evaluation, and program implementation workstreams, overseeing supporting team members.
  • Collaborate with project leadership to develop client recommendations, implementation plans, executive-level presentations, and program reporting.
  • Identify and address data quality, availability, and methodological limitations that could affect reporting, evaluation, or decision-making.
  • Coordinate across program, policy, operational, financial, clinical, and data stakeholders to translate findings into implementable actions.
  • Work independently and collaboratively, build professional relationships, lead projects or workstreams, prioritize multiple tasks, meet deadlines, and provide mentorship and guidance.

Benefits

  • Discretionary annual incentive program, subject to program rules and applicable factors.
  • Broad range of employee benefits; specific benefits are not listed in the posting.
  • Opportunities for professional development, including on-the-job learning, formal development programs, leadership opportunities, and mentorship.
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