Rural Health Performance and Transformation Manager

Deloitte • Salt Lake City, UT

2d • $128,000 - $252,500

About The Position

Deloitte is hiring a Manager on its Strategy, Growth, and Transformation Operations Transformation team to support state healthcare clients and other healthcare organizations. The role connects healthcare policy, program requirements, data, and operations, translating complex information into actionable insights and supporting the implementation and monitoring of healthcare transformation initiatives. Relevant program areas include Medicaid, Medicare, CMS initiatives, rural health, and other publicly funded healthcare programs.

The manager leads healthcare analytics, performance reporting, evaluation, and program implementation workstreams. The position works across policy, operational, analytical, financial, clinical, and data stakeholders; oversees supporting team members; and contributes to recommendations, implementation plans, executive presentations, and program reporting. The role is based in one of the listed U.S. locations and requires an average of 25% travel.

Requirements

• Bachelor's degree in Health Administration, Public Health, Public Policy, Health Policy, Economics, Business, Data Analytics, or a related field.
• At least 7 years of experience in healthcare program implementation, health policy, healthcare analytics, program evaluation, performance management, healthcare operations, or a related field.
• Demonstrated experience using healthcare data, performance measures, policy requirements, and program information to develop insights, recommendations, and programmatic action.
• Experience supporting performance measurement, program reporting, monitoring and evaluation, or data-driven program management.
• Experience working with Medicaid, Medicare, CMS programs, state healthcare initiatives, or healthcare delivery organizations.
• Ability to travel an average of 25%, based on the work and clients and industries served.
• Must be legally authorized to work in the United States without employer sponsorship now or at any time in the future.
• Ability to work independently and collaboratively as part of a multidisciplinary team.
• Effective written and verbal communication skills, including communicating analytical findings to executive and non-technical audiences.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships with government, healthcare, and program stakeholders.
• Ability to lead projects or complex workstreams involving data, policy, operations, and implementation.
• Ability to manage and prioritize multiple tasks and competing priorities in a fast-paced, dynamic environment and meet deadlines.
• Strong interpersonal skills and professional demeanor.
• Ability to provide clear guidance to analysts and other project team members.
• Ability to connect data analysis to strategic problem-solving, policy, and operational decisions.

Nice To Haves

• Experience supporting state Medicaid agencies, state health departments, CMS, CMS-funded initiatives, or other government healthcare programs.
• Experience with healthcare program evaluation, monitoring, performance improvement, or implementation.
• Experience developing or managing KPIs, performance measures, dashboards, program reporting, or evaluation frameworks.
• Experience with rural health, population health, health system transformation, access to care, or healthcare delivery improvement initiatives.
• Familiarity with CMS and state healthcare reporting requirements, quality measures, performance measures, or program monitoring approaches.
• Experience working with healthcare data and reporting, including provider, claims, encounter, utilization, quality, demographic, geographic, program performance, or other healthcare information.
• Advanced degree such as an MPH, MHA, MPP, MBA, or a related degree.
• Experience managing analysts or multidisciplinary delivery teams.
• Experience with data visualization and reporting tools such as Power BI or Tableau.
• Familiarity with Excel, SQL, SAS, R, Python, or comparable analytical tools.

Responsibilities

• Lead and oversee the use of healthcare program, provider, population, utilization, quality, access, and performance data to identify trends, gaps, risks, and opportunities for improvement.
• Design and support performance measurement and reporting, including KPIs, measures, dashboards, and reporting frameworks.
• Help state and healthcare clients interpret and operationalize federal and state program requirements, including CMS program, funding, performance-measure, and reporting requirements.
• Evaluate program implementation and performance by synthesizing quantitative and qualitative information, assessing progress, identifying barriers, and recommending corrective actions or improvements.
• Translate analytical findings and policy requirements into actionable recommendations for program leaders, policymakers, and healthcare stakeholders.
• Support development and implementation of program policies, operating processes, governance structures, and performance management approaches.
• Analyze healthcare utilization, access, service delivery, provider capacity, and population-level trends to inform program strategy and intervention targeting.
• Work with clients and subject matter specialists to define data requirements, reporting processes, measures, and evaluation approaches.
• Manage day-to-day delivery of healthcare analytics, performance reporting, evaluation, and program implementation workstreams, overseeing supporting team members.
• Collaborate with project leadership on client recommendations, implementation plans, executive-level presentations, and program reporting.
• Identify and address data quality, availability, and methodological limitations affecting reporting, evaluation, or decisions.
• Coordinate across program, policy, operational, financial, clinical, and data stakeholders to turn findings into implementable actions.

Benefits

• Employees are offered a broad range of benefits; specific benefits are not listed in the posting.
• May be eligible to participate in a discretionary annual incentive program, subject to program rules and performance factors.
• Professional development opportunities, including skill-building, leadership opportunities, mentorship, on-the-job learning, and formal development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager