Director, Talent Management - Performance Management

Comcast Resume • Philadelphia, PA

3d

About The Position

The Director of Performance Management Strategy & Tools provides strategic leadership for Comcast’s enterprise Performance Management function. The role drives the development of performance strategies, programs, and technologies that align talent outcomes with business objectives. It shapes a high-performance culture by enabling leaders to assess, develop, and reward talent, while using data-driven insights and scalable processes to strengthen organizational effectiveness and support long-term business goals.

Requirements

• Bachelor's degree.
• 10 years or more of relevant work experience.
• Skills in business acumen, change management, executive leadership, leadership development programs, organizational development, stakeholder management, and strategic thinking.

Responsibilities

• Set enterprise performance management strategy grounded in skills and enabled by AI and automation, defining the long-term vision, operating model, governance, and success measures aligned with business priorities and talent strategy.
• Lead the design and continuous improvement of scalable performance cycles, processes, and governance, automating administrative work and simplifying the employee and leader experience.
• Own the performance management technology roadmap, including tools for goal setting, continuous feedback, calibration, analytics, AI-supported insights, personalized guidance, and workflow automation.
• Identify and responsibly deploy AI use cases to improve performance quality and consistency, including goal development, feedback coaching, performance narrative support, bias detection, calibration insights, and personalized development recommendations.
• Partner with HR Technology, Data, Legal, and business leaders to establish responsible AI governance, including transparency, human oversight, data privacy, bias monitoring, and appropriate-use standards.
• Use predictive and advanced analytics to identify performance trends, capability gaps, organizational risks, and opportunities for targeted action.
• Measure the impact of AI and automation through outcomes such as leader time saved, adoption, quality of feedback, process consistency, employee experience, and business impact.
• Follow Comcast’s Operating Principles, prioritize the customer experience, support teamwork and growth, contribute to the Net Promoter System, and foster inclusion.

Benefits

• An array of benefits and support options, with expert guidance and personalized tools intended to support employees physically, financially, and emotionally.

What This Job Offers

• Job Type: Full-time
• Career Level: Director