Director, Technology

Spurs Sports & Entertainment•San Antonio, TX

About The Position

Spurs Sports & Entertainment (SS&E) is seeking a forward-thinking Director, Technology to lead the strategy, event support, operations, and evolution of its IT infrastructure and services. The Director oversees the organization’s IT environment to ensure performance, security, scalability, and alignment with strategic goals, with a strong focus on Microsoft technologies and ITIL-aligned service delivery. The role guides IT staff, manages vendor relationships, project portfolios, and technology budgets, and supports technology operations across SS&E locations and venues. It requires a collaborative leader experienced in enterprise technology management, IT operations, and delivering results in a fast-paced environment.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Business, or a related field.
Six years of leadership oversight and staff development for technical support personnel, including collaboration with other departments and organizations.
Five to seven years of experience implementing and maintaining Microsoft solutions in an enterprise environment, including Microsoft Office 365 and Azure.
Five to seven years of experience and knowledge of networking technologies, implementation, and design, including IP management, router configuration and management, VoIP, VPN, and IPTV.
Five years of knowledge of client/server and internet systems architectures, including server virtualization.
Experience translating business objectives into IT strategy and formulating short- and long-term IT plans.
Excellent verbal and written communication skills.
Proven strategic leadership skills.
Three or more years of experience demonstrating executive presence and working closely with senior executives to identify and prioritize how IT supports the organization’s business plan.
Ability to relate technical issues to non-technical leadership and staff.
Deep understanding of Microsoft-based enterprise ecosystems, including Azure, Office 365, Intune, Teams, and SharePoint.
Strong knowledge of ITIL principles and IT service management frameworks.
Basic understanding of networking, including IP addressing, VLANs, switches, routers, and wireless technologies.
Familiarity with enterprise Wi-Fi design and optimization for high-density environments.
Effective project management skills and ability to deliver results on time and within budget.
Financial acumen, including budget management, procurement, and ROI analysis.
Leadership, team-building, interpersonal communication, collaboration, and problem-solving skills.
Experience with cybersecurity standards, tools, and risk management practices.
Ability to lift, carry, and move IT equipment weighing up to 50 pounds.
Ability to work in equipment rooms, data closets, and arena infrastructure spaces; remain stationary for extended periods; and bend, crawl, and reach for equipment installation and troubleshooting.
Availability occasionally in the evenings, on weekends, and on holidays to support events and critical systems.

Nice To Haves

Master’s degree or MBA.

Responsibilities

Develop and maintain an enterprise-wide IT strategy aligned with business objectives.
Manage and maintain enterprise infrastructure, including servers, networks, cloud services, and endpoints.
Lead IT project planning, execution, and delivery across departments and venues.
Ensure the security, availability, and scalability of IT systems across SS&E locations.
Administer and optimize Microsoft platforms, including Azure, Office 365, Teams, Intune, SharePoint, and Active Directory.
Oversee service desk operations using ITIL-based practices, focusing on KPIs and user satisfaction.
Develop, track, and manage IT budgets, forecasts, and capital planning.
Support enterprise applications and integrations across business functions as needed.
Collaborate with departments to assess and meet evolving technology needs.
Maintain relationships with technology vendors, contract negotiators, and service providers.
Ensure compliance with internal controls, industry regulations, and security best practices.
Coordinate disaster recovery and business continuity planning and exercises.
Maintain detailed documentation for systems, processes, and procedures.
Directly supervise IT staff, including system administrators, help desk personnel, and infrastructure specialists.
Coach, mentor, and provide professional development opportunities to IT staff.
Oversee external IT vendors and consultants to ensure quality and timely deliverables.
Support events and critical systems, including occasional evenings, weekends, and holidays.