Director, Technology

San Antonio Spurs Sports & Entertainment • San Antonio, TX

1d

About The Position

Spurs Sports & Entertainment (SS&E) is seeking a forward-thinking Director, Technology to lead the strategy, event support, operations, and evolution of its IT infrastructure and services. The Director oversees the organization’s IT environment to ensure performance, security, scalability, and alignment with SS&E’s strategic goals. The role emphasizes Microsoft technologies and ITIL-aligned service delivery, and includes guiding the IT team, managing vendor relationships and project portfolios, and overseeing technology budgets in a dynamic environment.

The Director directly supervises IT staff, including system administrators, help desk personnel, and infrastructure specialists, and provides coaching, mentoring, and professional development. The role also oversees external IT vendors and consultants. The position supports SS&E’s locations and event operations, including work in equipment rooms, data closets, and arena infrastructure spaces. Occasional evening, weekend, and holiday availability is required to support events and critical systems.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business, or a related field.
• Six years of leadership oversight and staff development for technical support employees, including collaboration with other departments and organizations.
• Five to seven years of demonstrated experience implementing and maintaining Microsoft solutions in an enterprise environment, including Microsoft Office 365 and Azure.
• Five to seven years of experience and knowledge of networking technologies, implementation, and design, including IP management, router configuration and management, VoIP, VPN, and IPTV.
• Five years of proven knowledge of client/server and internet systems architectures, including server virtualization.
• Experience translating business objectives into IT strategy and formulating short- and long-term IT plans.
• Excellent verbal and written communication skills.
• Proven strategic leadership skills.
• At least three years of experience demonstrating executive presence and working closely with senior executives to identify and prioritize how IT will support the organization’s business plan.
• Ability to relate technical issues to non-technical leadership and staff.
• Deep understanding of Microsoft-based enterprise ecosystems, including Azure, O365, Intune, Teams, and SharePoint.
• Strong knowledge of ITIL principles and IT service management frameworks.
• Basic understanding of networking, including IP addressing, VLANs, switches, routers, and wireless technologies.
• Familiarity with enterprise WiFi design and optimization for high-density environments.
• Project management skills and ability to deliver results on time and within budget.
• Financial acumen, including budget management, procurement, and ROI analysis.
• Leadership, team-building, interpersonal communication, and collaboration skills.
• Strong problem-solving abilities and commitment to continuous improvement.
• Experience with cybersecurity standards, tools, and risk management practices.
• Ability to lift, carry, and move IT equipment weighing up to 50 pounds.
• Ability to work in equipment rooms, data closets, and arena infrastructure spaces; remain stationary for extended periods; and bend, crawl, and reach as needed for equipment installation and troubleshooting.
• Occasional evening, weekend, and holiday availability to support events and critical systems.

Nice To Haves

• Master’s degree or MBA.

Responsibilities

• Develop and maintain an enterprise-wide IT strategy aligned with business objectives.
• Manage and maintain enterprise infrastructure, including servers, networks, cloud services, and endpoints.
• Lead IT project planning, execution, and delivery across departments and venues.
• Ensure IT systems across SS&E locations are secure, available, and scalable.
• Administer and optimize Microsoft platforms, including Azure, O365, Teams, Intune, SharePoint, and Active Directory.
• Oversee service desk operations using ITIL-based practices, with a focus on KPIs and user satisfaction.
• Develop, track, and manage IT budgets, forecasts, and capital planning.
• Support enterprise applications and integrations across business functions as needed.
• Collaborate with departments to assess and meet evolving technology needs.
• Maintain relationships with technology vendors, contract negotiators, and service providers.
• Ensure compliance with internal controls, industry regulations, and security best practices.
• Coordinate disaster recovery and business continuity planning and exercises.
• Maintain detailed documentation for systems, processes, and procedures.
• Directly supervise IT staff, including system administrators, help desk personnel, and infrastructure specialists.
• Coach, mentor, and provide professional development opportunities to IT staff.
• Oversee external IT vendors and consultants to ensure quality and timely deliverables.
• Demonstrate alignment with SS&E’s core values and mission, collaborate with internal and external community members, and pursue ongoing development.

What This Job Offers

• Job Type: Full-time
• Career Level: Director