Director, People Technology

Western Digital•San Jose, CA
•$207,500 - $276,700•Onsite

About The Position

Western Digital is seeking a strategic, hands-on Director, People Technology to lead a team of Business Systems Analysts delivering scalable, business-focused technology solutions across People functions. The Director will develop a high-performing business analysis team and translate business needs into effective process and technology solutions across HR domains. The role leads the HR technology vision, roadmap, and execution across the full technology lifecycle, from requirements discovery and process analysis through functional design, testing, implementation, and post-launch optimization. The Director establishes consistent documentation, quality, and delivery standards, and guides analysts in creating clear, scalable, sustainable solutions. The position also partners closely with People, IT, and cross-functional stakeholders to align priorities, resolve ambiguity, drive decisions, and provide transparency into risks, dependencies, tradeoffs, and expected outcomes. The Director promotes continuous improvement through process simplification, standardization, automation, and technology enablement. They champion responsible use of emerging capabilities, including AI, to improve employee experience and deliver measurable business value. This role is tightly aligned with IT, with delivery bridging both organizations.

Requirements

  • Proven experience leading and developing Business Systems Analysts or HRIS Analysts, including building high-performing teams, developing talent, and establishing accountability for outcomes.
  • Deep expertise in business analysis practices, including requirements management, process design, functional solution design, testing, implementation, and optimization.
  • Experience establishing and improving operating models, user enablement, and governance frameworks.
  • Strong understanding of enterprise HR technology, the HR domain, and HR processes, and ability to connect company priorities to HR programs and outcomes.
  • Demonstrated experience with Workday HCM and ServiceNow, and broader HR technology SaaS solutions.
  • Familiarity with shared operating models in which configuration and administration are co-owned by HR and IT.
  • Expertise in modern SaaS HR systems architecture, integration principles, data quality practices, and emerging technologies such as AI.
  • Significant experience designing and delivering multi-year roadmaps that balance quick wins with longer-term transformative work.
  • Exceptional communication, facilitation, influencing, stakeholder management, and problem-solving skills.

Responsibilities

  • Lead, mentor, and develop a team of Business Systems Analysts, fostering accountability, continuous improvement, collaboration, and user-centric problem solving.
  • Set clear team expectations, create development plans, provide career-growth opportunities, and define capabilities and skills for the business systems analysis function.
  • Build a culture of knowledge sharing, constructive challenge, innovation, and impact.
  • Drive the HR technology vision, roadmap, and execution.
  • Provide direction and oversight across requirements discovery, process analysis, functional design, testing, implementation, and post-launch optimization.
  • Establish consistent documentation, quality controls, and delivery methods across the team.
  • Coach analysts to translate complex business challenges into clear, scalable, and sustainable process and technology solutions.
  • Evaluate tradeoffs, challenge solution approaches, and engage credibly with business and technology partners.
  • Serve as a trusted advisor to the People team, IT partners, and cross-functional stakeholders; build relationships to understand strategy, clarify priorities, and identify transformation and optimization opportunities.
  • Facilitate complex discussions, resolve ambiguity, align stakeholders, and drive decisions on requirements and solution direction.
  • Create transparency around priorities, dependencies, risks, tradeoffs, and expected business outcomes.
  • Drive continuous improvement through process simplification, standardization, automation, and technology enablement.
  • Encourage root-cause analysis, challenge legacy practices, and recommend solutions that improve employee experiences.
  • Champion responsible adoption of emerging capabilities and new ways of working to create measurable business value.

Benefits

  • Paid vacation time
  • Paid sick leave
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Accident insurance
  • Disability insurance
  • Tax-advantaged flexible spending and health savings accounts
  • Employee assistance program
  • Supplemental life and AD&D
  • Legal plan
  • Pet insurance
  • Critical illness, accident, and hospital indemnity coverage
  • Tuition reimbursement
  • Transit benefits
  • Applause Program
  • Employee stock purchase plan
  • WD Savings 401(k) Plan
  • Potential eligibility for short-term incentive or sales incentive awards
  • Potential eligibility for annual long-term incentive awards, including restricted stock units or cash equivalents
  • Restricted stock unit awards may be available to eligible new hires
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