Director, People Technology

Western Digital•San Jose, CA

About The Position

Western Digital is seeking a strategic, hands-on Director, People Technology to lead a team of Business Systems Analysts delivering scalable, business-focused technology solutions across People functions. The Director will mentor and develop the team, strengthen its business analysis capabilities, and help translate business needs into effective process and technology solutions. The role leads the HR technology vision, roadmap, and execution across the technology lifecycle, including requirements discovery, process analysis, functional design, testing, implementation, and post-launch optimization. The Director establishes consistent standards for documentation, quality controls, and delivery methods, and provides functional and technical guidance to help analysts develop sustainable solutions. As a trusted advisor to the People team, IT partners, and cross-functional stakeholders, the Director builds relationships, clarifies priorities, facilitates complex discussions, resolves ambiguity, and drives decisions on requirements and solution direction. The role also promotes continuous improvement through process simplification, standardization, automation, and responsible adoption of emerging capabilities, including AI, to improve employee experience and deliver measurable business value.

Requirements

Proven experience leading and developing Business Systems Analysts or HRIS Analysts.
Success building high-performing teams, developing talent, and establishing clear accountability for outcomes.
Deep expertise in business analysis practices, including requirements management, process design, functional solution design, testing, implementation, and optimization.
Experience establishing and improving operating models, user enablement, and governance frameworks.
Strong understanding of enterprise HR technology, the HR domain, and HR processes; ability to connect business priorities to HR programs and outcomes.
Demonstrated experience with Workday HCM and ServiceNow, as well as broader HR technology SaaS solutions.
Familiarity with shared operating models in which HR and IT co-own system configuration and administration.
Expertise in modern SaaS HR systems architecture, integration principles, and data quality practices.
Significant experience designing and delivering multi-year roadmaps, balancing quick wins with longer-term transformative work.
Exceptional communication, facilitation, influencing, stakeholder management, and problem-solving skills.

Nice To Haves

Familiarity with emerging technologies such as AI and responsible adoption of new capabilities.
A strong interest in employee experience, including making HR technology intuitive, sensible, accessible, and durable at scale.

Responsibilities

Lead, mentor, and develop a team of Business Systems Analysts, establishing clear expectations, accountability, development plans, and career-growth opportunities.
Build a high-performing analysis team and foster collaboration, knowledge sharing, constructive challenge, innovation, and user-centered problem solving.
Drive the HR technology vision, roadmap, and execution.
Provide direction and oversight across requirements discovery, process analysis, functional design, testing, implementation, and post-launch optimization.
Establish consistent team standards for documentation, quality controls, delivery methods, operating models, user enablement, and governance.
Coach analysts to translate complex business challenges into clear, scalable, and sustainable process and technology solutions.
Evaluate solution tradeoffs and engage credibly with business and technology partners.
Build trusted relationships with the People team, IT technology partners, and cross-functional stakeholders to understand strategy, clarify priorities, and identify transformation and optimization opportunities.
Facilitate complex discussions, resolve ambiguity, align stakeholders, and drive decisions on requirements and solution direction.
Create transparency around priorities, dependencies, risks, tradeoffs, and expected business outcomes.
Align and co-deliver with IT partners across organizational groups.
Drive continuous improvement through process simplification, standardization, automation, and technology enablement.
Encourage root-cause analysis, challenge legacy practices, and recommend solutions that improve employee experience.
Champion responsible adoption of emerging capabilities and new ways of working to create measurable business value.
Design and deliver multi-year roadmaps that balance near-term improvements with longer-term transformation.

Benefits

Paid vacation time
Paid sick leave
Medical insurance
Dental insurance
Vision insurance
Life insurance
Accident insurance
Disability insurance
Flexible spending and health savings accounts
Employee assistance program
Supplemental life and AD&D coverage
Legal plan
Pet insurance
Critical illness coverage
Accident and hospital indemnity coverage
Tuition reimbursement
Transit benefits
Applause Program
Employee stock purchase plan
WD Savings 401(k) Plan
Potential eligibility for short-term or sales incentive bonuses
Potential eligibility for annual long-term incentives, including restricted stock units or cash equivalents
Potential restricted stock unit awards for eligible new hires