Director, Technical Program Management - Global Payment Network

Capital One • McLean, VA

3d • $209,500 - $263,000

About The Position

Capital One is seeking a Director of Technical Program Management to lead technical programs that deliver critical business goals and build large-scale products and platforms for the Global Payment Network (GPN). GPN Technology manages critical payments infrastructure for high-throughput, secure global transaction processing. Its TPM teams use technical acumen and systems thinking to guide architectural alignment, technical strategy, and execution; improve scalability and resilience; and manage complex technical dependencies, cross-functional engineering roadmaps, and delivery of global financial infrastructure.

The Director will also help expand the TPM discipline within the team by sharing industry knowledge and teaching the organization what effective TPM can achieve. The role contributes to TPM and delivery strategy, establishes scalable operating mechanisms, maturity models, and tooling, and drives program roadmaps grounded in business objectives, technical solutions, definitions of done, and dependency sequencing. It leads cross-platform investment planning and architectural alignment toward platform convergence and reuse, serves as an executive-level escalation point for risks and tradeoffs, and ensures measurable platform outcomes and delivery accountability across engineering teams.

Requirements

• Bachelor’s degree in a technical field.
• At least 7 years of experience managing technical programs.

Nice To Haves

• 7 or more years of experience designing and building solutions using distributed computing or service-oriented architecture (SOA).
• 3 or more years of experience building distributed systems and highly available services using cloud computing services or architecture, preferably AWS.
• 3 or more years of experience building highly scalable products and platforms.
• 3 or more years of experience with Agile delivery.
• 3 or more years of experience delivering large, complex programs, contributing to business or technical vision, collaborating with large cross-functional teams, securing commitments on deliverables, and unblocking teams to achieve business impact.
• Experience building systems and solutions in a highly regulated environment.
• MBA or master’s degree in a related technical field, such as Computer Science or Software Engineering.
• PMP, Lean, Agile, or Six Sigma certification.
• 3 or more years of people management experience or experience influencing an organization as an individual contributor.
• Experience driving platform standardization across multiple product portfolios or lines of business.
• Track record of building TPM maturity—including operating models, career frameworks, and metrics—at scale within engineering organizations.
• Exceptional communication and influence skills, including the ability to engage deeply with technical teams and translate implications into compelling business narratives that persuade senior leadership.

Responsibilities

• Lead programs that deliver critical business goals and build large-scale products and platforms.
• Help develop and expand the TPM discipline within the team by sharing industry knowledge and teaching effective TPM practices.
• Contribute to the organization’s TPM and delivery strategy by establishing operating mechanisms, maturity models, and tooling that scale across portfolios.
• Drive development of and alignment on program roadmaps anchored in business objectives, definitions of done, technical solutions, and sequencing of dependencies.
• Lead cross-platform technical investment planning and ensure architectural alignment toward long-term platform convergence and reuse.
• Serve as an executive-level escalation point for program risks and influence technology leaders to make data-driven tradeoffs between speed, cost, and resiliency.
• Define measurable platform success outcomes, including availability, scalability, cost efficiency, and developer velocity, and ensure delivery accountability across multiple engineering teams.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director