Business Director, Global Acceptance Strategy (Global Payment Network)

Capital One • McLean, VA

2d • Hybrid

About The Position

Capital One is seeking a Business Director for its Global Acceptance Strategy team to partner with senior leaders and help set the strategic direction for its global acceptance strategy. The role applies strategic and analytical skills to significant business challenges, shaping and driving short- and long-term initiatives, including evaluating partnership opportunities and identifying where to focus efforts. The position works closely with cross-functional stakeholders across the Global Payment Network, including Sales, Product, Pricing, and Risk, and uses market research and internal data to support strategic work.

The Business Director will lead a high-performing team and support its professional growth and development. The role involves developing and analyzing global acceptance strategies, evaluating major deals and strategic growth initiatives, conducting competitive research and market analysis, and delivering executive-level narratives, briefings, and recommendations to senior leadership. It also translates complex business questions into structured recommendations and manages the delivery of business intent and concurrent projects.

This is a hybrid role requiring compliance with Capital One’s hybrid policy for onsite presence at the designated office. The position is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One may consider sponsoring a new qualified applicant for employment authorization.

Requirements

• Bachelor’s degree.
• At least 4 years of experience performing quantitative analysis.
• At least 4 years of experience performing qualitative analysis.
• At least 2 years of experience performing people management.
• At least 2 years of experience performing project management.
• Proven track record of analytical decision-making and problem-solving, with strong quantitative and conceptual thinking skills.
• Strong business judgment, leadership, and integrity, with the ability to make tenacious, responsible decisions.
• People leadership experience, including building and leveraging high-performing teams and business partnerships.
• Strong executive written and oral communication skills, strategic influencing skills, and the ability to drive agreement through interpersonal and negotiation skills.
• Results orientation and ability to drive and execute an agenda in uncertain and fluid environments.
• Track record of thriving in a fast-paced, entrepreneurial, and dynamic environment.

Nice To Haves

• Master’s degree.
• 2 or more years of experience in financial services.
• 1 or more years of experience in consulting.
• Previous consulting experience is a plus.

Responsibilities

• Develop and analyze long-term and short-term global acceptance strategies.
• Evaluate major deal opportunities and strategic growth initiatives.
• Conduct competitive research and market analyses to identify industry trends, benchmark network performance, and surface actionable business insights.
• Deliver executive-level narratives, strategic briefings, and recommendations to senior leadership.
• Translate complex business questions into structured recommendations in partnership with cross-functional teams.
• Develop business strategies that drive growth, profitability, and competitive success amid changing consumer and regulatory demands.
• Manage and sequence delivery of business intent, build business requirements, and execute against strategy.
• Oversee multiple projects and programs concurrently.
• Work with colleagues across Capital One, including Sales, Operations, and Finance, to improve quality, volume, service, and profitability.
• Manage, coach, and mentor analysts and associates, supporting the development and retention of talent.
• Build and leverage the capabilities of a high-performing team and business partners across the enterprise.
• Foster innovation, drive critical decisions, hold business partners accountable, and deliver results.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director