Director, Strategic Accounts

Fetch•Arizona, AZ

About The Position

The Director, Strategic Accounts maintains and expands relationships with national and enterprise customers, ensuring their satisfaction and contributing to revenue growth. The role takes a holistic sales approach to secure enterprise agreements with assigned client accounts while driving regional adoption and demand across national portfolios. The successful candidate will drive new and expansion revenue through strategic land-and-expand initiatives, map complex organizational structures to find cross-sell and up-sell opportunities, and build relationships across business units and with C-suite decision-makers. The role leads cross-functional account teams, develops business cases and executive presentations, maintains accurate pipeline and forecasts, and serves as a strategic advisor to enterprise stakeholders.

Requirements

  • 7+ years of outside enterprise sales experience, including 4+ years selling PropTech, SaaS, or tech-enabled services to large national accounts.
  • Consistent record of meeting or exceeding a $1.2M–$1.6M+ ARR quota.
  • Experience selling to C-suite executives, navigating complex buying committees, and building stakeholder consensus.
  • Expertise in enterprise sales methodologies such as MEDDPICC to qualify opportunities and mitigate risk.
  • Ability to structure and negotiate large, multi-year contracts and MSAs.
  • Ability to travel as required for client meetings and industry events.

Nice To Haves

  • Multifamily industry experience.

Responsibilities

  • Drive net-new and expansion revenue within existing enterprise and national accounts through strategic land-and-expand initiatives.
  • Map complex organizational hierarchies to identify cross-sell and up-sell opportunities across business units and with C-suite decision-makers.
  • Lead cross-functional account teams, including Operations, Customer Success, Legal, and Marketing, to align client requirements with strategic delivery and rapid time-to-value.
  • Build and present business cases, ROI analyses, and tailored executive presentations to secure expansion commitments.
  • Maintain pipeline hygiene and provide accurate account forecasts to sales leadership, including account risks, compelling events, and expansion strategies.
  • Serve as a strategic advisor to enterprise stakeholders, maintaining expertise on industry trends, macroeconomic dynamics, and the competitive landscape.
  • Acquire new logos and execute land-and-expand strategies to identify cross-sell and up-sell opportunities.
  • Structure and negotiate large, multi-year contracts and MSAs.
  • Use Salesforce and Gong to maintain pipeline hygiene and accurate forecasts.
  • Travel as required for client meetings and industry events.

Benefits

  • Flexible work schedule
  • Eligibility to work remotely
  • Unlimited vacation
  • Comprehensive compensation and benefits package
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