Director, Strategic Accounts

Fetch•Colorado, CO

About The Position

The Director, Strategic Accounts maintains and expands relationships with national and enterprise customers, supporting customer satisfaction and revenue growth. This role takes a holistic sales approach, securing enterprise agreements with assigned accounts while driving regional adoption and demand across those national portfolios. The successful candidate will drive new and expansion revenue through strategic land-and-expand initiatives, identify opportunities across complex organizational structures, and lead cross-functional teams to deliver against client requirements. The role also develops business cases and executive presentations, maintains accurate pipeline and forecasts, and acts as a strategic advisor to enterprise stakeholders.

Requirements

  • At least 7 years of outside enterprise sales experience.
  • At least 4 years selling PropTech, SaaS, or tech-enabled services to large national accounts.
  • Consistent track record of meeting or exceeding a $1.2M–$1.6M+ ARR quota.
  • Experience selling to C-suite executives, navigating complex buying committees, and building stakeholder consensus.
  • Expertise in enterprise sales methodologies such as MEDDPICC to qualify opportunities and mitigate risk.
  • Strong ability to structure and negotiate large, multi-year contracts and MSAs.
  • Ability to travel as required for client meetings and industry events.

Nice To Haves

  • Multifamily industry experience.

Responsibilities

  • Drive net-new and expansion revenue within existing Enterprise and National accounts through strategic land-and-expand initiatives.
  • Map complex organizational hierarchies to find cross-sell and up-sell opportunities across business units and with C-suite decision-makers.
  • Lead cross-functional account teams, including Operations, Customer Success, Legal, and Marketing, to align client requirements with strategic delivery and rapid time-to-value.
  • Build and present business cases, ROI analyses, and tailored executive presentations to secure expansion commitments.
  • Maintain pipeline hygiene and accurate account forecasts, communicating risks, compelling events, and targeted expansion strategies to sales leadership.
  • Serve as a strategic advisor to enterprise stakeholders, maintaining expertise in industry trends, macroeconomic dynamics, and the competitive landscape.
  • Acquire new logos and execute land-and-expand strategies to identify cross-sell and up-sell opportunities.
  • Use Salesforce and Gong to maintain pipeline hygiene and accurate forecasts.
  • Partner cross-functionally to align client requirements with strategic outcomes and drive revenue growth.
  • Travel as required for client meetings and industry events.

Benefits

  • Flexible work schedule
  • Eligibility to work remotely
  • Unlimited vacation
  • Comprehensive compensation and benefits package
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