Director, Small Business Solutions (Commercial Insurance)
About The Position
Westland Insurance Group Ltd. has an exciting opportunity for a Director, Small Business Solutions at our Pickering, Ontario Office. This role involves leading a team of Business Advisors across several offices, providing leadership and oversight for sales and service processes. The Director will also represent Westland Insurance Group Ltd. in the Ontario insurance market and support the company's key initiatives and goals. Westland is committed to continuous learning and offers financial assistance for approved work-related training and development. The company culture emphasizes growth, client care, community involvement, and mutual support.
Requirements
- A minimum of 5 years in commercial insurance account management and sales.
- Level 2 General Insurance License and willingness to get Level 3.
- Expertise in commercial insurance with advanced technical skills.
- Passion for mentoring and sharing knowledge with Small Business Advisors.
- Excels in leading by example, problem-solving, planning, and employing both critical and creative thinking.
- Excels in leading teams to successfully execute organizational objectives, sales, and service goals.
- Strong verbal communication skills to explain complex information clearly and simply.
- Ability to build authentic relationships and cultivate strong connections with insurance markets.
- Master time management skills and ability to multi-task.
- Demonstrates confidentiality and discretion.
- Adaptability to pivot when priorities change throughout the day.
Nice To Haves
- 3-5 years of leadership experience is preferable.
- One of the CAIB, CIP, FCIP, and CRM designations.
Responsibilities
- Lead a team of commercial lines Business Advisors, providing oversight, driving performance, and ensuring adherence to growth processes.
- Work with the team to support client retention and deliver necessary account services.
- Partner with the marketing team to ensure high-quality submissions to markets.
- Work closely with industry partners to deliver the best insurance solutions for clients.
- Engage with clients, prospects, and insurance partners to support Business Advisors in delivering exceptional service.
- Set individual goals, provide consistent performance coaching, feedback, and identify and develop internal talent for future commercial segment roles.
- Leverage software and applications to manage and convert leads.
- Maintain curiosity to stay at the forefront of the insurance industry.
- Travel as necessary.
Benefits
- Competitive annual short-term incentive program
- Financial assistance for approved work-related training/development courses leading to certification
- Programs that offer professional development, including seminars and conferences
- An open, flexible and welcoming workplace
- Plenty of opportunities to grow and learn
- Autonomy to drive your own success
- Inclusive culture
- Total rewards program that takes care of your financial, physical, and mental health
- Flexible paid Values Days to celebrate days important to you
- Paid Volunteer Days for employees as part of Amplifying Communities
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
