Client Specialist - Small Business Insurance
About The Position
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). As our Client Service Specialist on the MMA National Client Center you’ll partner with both the Sales Center and Remarketing areas to ensure quality service is delivered at a support level. Remain knowledgeable of coverages and manage the expectations of the client (both internal and external). Maintain rapport with clients, company underwriters, and develop/grow existing accounts. Work collegially as a supportive member of the production team for the benefit of the clients. Maintain open, effective communication and timely follow-up.
Requirements
- High School graduate or equivalent education and/or related experience
- Strong interpersonal skills, especially telephone demeanor
- Independent thinking with an ambitious goal-oriented mindset
- Strong team player worth ethic and willingness to help reach all goals
- Demonstrate proficiency of basic computer applications, such as Microsoft Office products
- Position requires Property & Casualty Insurance License. MMA will provide licensing course and licensing exam. Colleagues will be given two attempts to pass the exam.
Nice To Haves
- Property & Casualty Insurance Experience
- Property & Casualty License
Responsibilities
- Partner with both the Sales Center and Remarketing areas to ensure quality service is delivered at a support level.
- Remain knowledgeable of coverages and manage the expectations of the client (both internal and external).
- Maintain rapport with clients, company underwriters, and develop/grow existing accounts.
- Work collegially as a supportive member of the production team for the benefit of the clients.
- Maintain open, effective communication and timely follow-up.
Benefits
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid Work
- Charitable contribution match programs
- Stock purchase opportunities
- Bonus Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
