Director, Service Line and Clinic Operations, Gastroenterology

Adventist Health•Portland, OR

1d•$160,914 - $241,371

About The Position

The Director, Service Line and Clinic Operations, Gastroenterology directs outpatient operations to ensure high-quality, cost-effective medical services and seamless integration between clinics and procedural spaces, supporting patient access and physician productivity. The role oversees clinical, quality, administrative, and fiscal operations while leading business development and partnering with physicians to build a strong service-line culture and solve problems. The Director oversees the performance and development of Clinical Service Managers and/or senior-level clinical professional staff, and supervises assigned personnel using professional and supervisory discretion and independent judgment. The role develops growth through new and existing service lines, evaluates business initiatives, manages clinic operations and budgets, and advances quality, utilization, compliance, and revenue accuracy.

Requirements

Bachelor’s degree in business administration or an equivalent combination of education and related experience.
Required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.

Nice To Haves

Master’s degree in business administration, management, health care management, or a related field.
Seven years of relevant experience.
Three years of multi-clinic management experience.
Three years of business development experience.

Responsibilities

Lead development of the organization’s business strategy and ensure implementation of tactical elements of business initiatives.
Participate in budget planning, development, and oversight.
Identify, recommend, implement, and develop growth through new initiatives and expansion of existing programs and services.
Evaluate new or expanded business initiatives and programs for community need, strategic fit, and financial feasibility.
Develop plans for approved initiatives, transition them effectively to operations, and track and report their success.
Oversee community partner relationships supporting business development projects.
Oversee operations for assigned clinics and develop the health services leadership team; maintain accountability for clinical team development and performance.
Plan, monitor, and maintain staffing, capital, and operational budgets.
Review clinic systems, concerns, and goals with physicians, including cost reduction and revenue enhancement.
Work with senior staff on program expansion, business development, and new care models.
Lead quality improvement, utilization, and medical cost-reduction efforts, incorporating provider partners whenever possible.
Provide direction and guidance to managers and staff.
Plan, budget, organize, and manage the department to meet operational and strategic objectives.
Analyze and interpret complex data and reports, including variance analysis and financial, quality, and population-specific reports.
Develop and update medical management work plans and programs to ensure revenue accuracy.
Coordinate quality programs and contractual requirements while maintaining regulatory and accreditation compliance.
Perform other job-related duties as assigned.