Director - Clinic Strategy and Operations
About The Position
The Director of Clinic Strategy & Operations reports to the AVP – Clinic Operations and leads strategy, expansion, and performance optimization across the clinic network. The role drives measurable growth, improves operational performance, and scales high-quality care delivery models, combining strategic planning, financial rigor, and hands-on execution in a fast-paced, mission-driven healthcare environment. The position oversees regional clinic operations and finances, including direct and indirect reports, with accountability for clinic profit and loss. It also oversees ambulatory care operations across primary care, specialty clinics, and pediatrics, and directs Managed Care and Population Health initiatives for the designated area. The Director leads workforce operations and reorganization, growth and patient experience initiatives, clinic buildouts, and transitions of established IPA clinics into the Group clinic model. The role partners with centralized teams and executive leadership and builds a high-performing strategy and operations team. The position is fully onsite during an initial training period and may convert to hybrid after successful completion of training, with up to two or three days per week hybrid. Weekly travel within the San Gabriel Valley, Inland Empire, and Orange County territories is expected. The target base compensation range is $140,000 to $160,000 per year; actual compensation depends on geographic location, experience, and other job-related factors.
Requirements
- At least 5 years of progressive leadership experience in clinical operations within a value-based care or managed care setting.
- Strong leadership, strategic planning, and operational management skills.
- Excellent communication, problem-solving, and interpersonal skills.
- In-depth understanding of value-based care models, managed care principles, and healthcare regulations.
- Leadership ability to inspire and motivate teams.
- Strategic thinking focused on achieving business goals and driving operational excellence.
- Ability to thrive in a fast-paced, entrepreneurial environment.
Nice To Haves
- Bachelor's or Master’s degree in Healthcare Administration, Nursing, Business Administration, or a related field preferred.
Responsibilities
- Oversee regional clinic operations and finances, including management of direct and indirect reports.
- Direct regional clinics with accountability for profit and loss (P&L).
- Oversee ambulatory care operations, including primary care, specialty clinics, and pediatrics.
- Direct Managed Care and Population Health initiatives across the designated area, developing action plans and ensuring excellence in Risk Adjustment, Quality, STAR/HEDIS performance, and inpatient management.
- Lead workforce operations and reorganization efforts to standardize workflows and improve operational efficiency.
- Drive growth, patient retention, patient experience, marketing, and branding initiatives.
- Oversee new clinic buildouts to support patient growth and expansion.
- Transition established IPA clinics into the Group clinic model.
- Partner with centralized cross-functional teams to implement seamless operational workflows.
- Present to and collaborate closely with the executive leadership team.
- Build and develop a high-performing strategy and operations team.
- Foster a culture of accountability, ownership, and continuous improvement.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Director
