Director, Clinical Operations and Strategy

Lantern•New York, NY

1d•$185,000 - $205,000•Hybrid

About The Position

Lantern is seeking a seasoned operations and strategy leader to lead clinical priorities from discovery and ideation through road mapping, prioritization, experimentation, implementation, and ongoing operation. The role requires an experienced operator who can lead cross-functional projects, launch new initiatives from 0 to 1, and build an effective clinical operations organization while also contributing hands-on to continuous improvement. The successful candidate will think systematically, prioritize effectively, and make high-quality, data-driven decisions. The Director will work closely with senior clinical leaders and teams across the organization, and provide support to the Chief Medical Officer in a Chief of Staff capacity as needed. The role is based in Dallas, TX or New York, NY, with a hybrid schedule requiring three days in the office each week. Compensation is a base salary of $185,000–$205,000, plus annual bonus potential, depending on relevant experience, location, and qualifications. Lantern describes its culture through its LIGHT pillars: Logic, Inclusion, Grit, Humanity, and Truth. The company values execution, collaboration, diverse perspectives, patient-focused decisions, innovation, and integrity.

Requirements

At least 5 years of healthcare consulting experience at a leading healthcare consulting firm, focused on at least one of strategy, operations, or finance.
At least 2 years of operating experience at a health tech or innovative healthcare services organization.
Demonstrated excellence in project management and leadership.
Experience working in high-performing, cross-functional teams.
Ability to independently analyze complex data and derive actionable insights.
Experience with process improvement methodologies such as Lean or Six Sigma.
Strong communication and interpersonal skills.
Ability to apply a health tech perspective to clinical and business problems and use available analytical tools, including fluency with AI tools.

Nice To Haves

Advanced degree in a healthcare-related field, such as an MPH, MHA, or MBA with a healthcare focus.
Thorough understanding of clinical workflows and healthcare operations.
Knowledge of healthcare regulations and compliance requirements.
Thrives in collaborative settings and fast-paced environments.
Drive to tackle big problems with innovative solutions.
Deep concern for patients and their healthcare experiences.
Values and promotes diversity in perspectives and experiences.
Focus on execution.
Celebrates small and big wins as important to driving change.
Guided by truth and honesty in all interactions.

Responsibilities

Drive project execution, including program management and change management.
Lead the definition and implementation of new clinical workflows and processes.
Design and conduct experiments to optimize existing clinical operations.
Develop and manage KPIs and SLAs to measure clinical operations performance.
Identify opportunities for process and efficiency improvements.
Work cross-functionally to execute organizational priorities.
Ensure compliance with regulatory requirements and company policies.
Conduct market research and competitive analyses, and report findings to clinical leadership to inform company strategy.
Ensure the clinical team is prepared for internal and external presentations.
Ensure the clinical team operates smoothly at all levels.
Support the Chief Medical Officer in a Chief of Staff capacity as needed.